Job Title: Assistant Manager, Fleet Operations - Rail Services      

FLSA Status:  Exempt

Department: Fleet Operations

Reports to: Manager, Fleet Operations

This position is not eligible for Visa sponsorship

GENERAL DESCRIPTION / PURPOSE:

The Assistant Manager, Fleet Operations, Rail Services is responsible for the leadership and oversight of friction management equipment.  Primary responsibilities include safety, reliability, operations, crew leadership, maintenance excellence, housekeeping of assigned equipment, on-the-job training, certification compliance, talent and performance management for all crew members, resulting in service delivery excellence. 

ESSENTIAL JOB FUNCTIONS:

Leadership and Talent Development

• Responsible for monitoring crew member performance, in collaboration with field leaders and continuously assessing the competence of technicians, and other key field personnel, while reinforcing concepts learned through eLearning courses.
• Provide on-the-job training to crew members in operations and maintenance practices.
• Make recommendations for promotions, advancements, salary adjustments, or disciplinary actions.

Safety and Operational Excellence

• Conduct scheduled, structured visits to operating equipment to assess procedural and rules compliance, audit safety practices, verify product quality, and gauge customer satisfaction
• Responsible for maintaining multiple units of fleet equipment in peak operating condition (with at least 98% availability) by monitoring compliance with preventive maintenance programs and making the appropriate repair and replacement decisions in a timely and proactive manner
• Identify and recommend, or help justify improvement opportunities in equipment performance, safety practices, crew performance, or organization structure by regularly reviewing performance metrics to assess productivity levels, and goal achievement and identify areas needing improvement

Business Management

• Support Operations leadership in the delivery of financial results for assigned machines in accordance with the budget, specifically, labor, material, travel, overhaul, and improvement projects
• Assist in developing and documenting project plans for projects and miscellaneous field projects, including collaborating with the Manager on key repair or replacement decisions
• Responsible to audit assigned equipment inventory to ensure authorized levels are maintained

Communications

• Develop and maintain relationships with key contacts on customer railroads, to manage service and quality expectations, maximize track access and production and, if necessary, handle disputes prior to escalation. 
• Effectively communicate consistent messaging between the Hamel office and field crews
• Draft machine condition reports, personnel performance evaluations, safety compliance audits, and general operational status updates in a clear and professional manner

REQUIRED QUALIFICATIONS:

Education: High School Diploma/ Equivalent

Experience: 3+ Years of Knowledge and understanding of fleet operations function

0+ Years of ability to manage multiple work sites and ability to focus on people and safety, as well as speed, performance, and reliability. 

0+ Years of ability to make sound business decisions in accordance with Company values, mission, and vision.

0+ years of managing 24/7 field operations

Licenses/Certifications:  All Railroad Specific Certifications to operate on track, Loram Operating Rules and Certification, and All Loram Required E-Learning, On the Job and 3rd Party Safety Training

PREFERRED QUALIFICATIONS:

Education: Associates Degree or Technical Certification

Experience: 2+ Years Understand Loram Maintenance of Way equipment’s role in a highly demanding customer service environment.

1+ Year Ability to manage multiple work sites and ability to focus on people and safety, as well as speed, performance, and reliability.

1+ Year Knowledge and understanding of fleet operations function, LMW’s process, products, services, and customer relationships.

 1+ Year Demonstrates mastery of technical skills such as mechanical and electrical machine operations.

Licenses/Certifications:  All Railroad Specific Certifications to operate on track, Loram Operating Rules and Certification, and  All Loram Required E-Learning, On the Job and 3rd Party Safety Training

PREEMPLOYMENT REQUIREMENTS:

· This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram.

· Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards.

· Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy.

· Successfully pass a pre-employment drug and alcohol test.

· Employment verification

WORKING CONDITIONS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 100% or more travel, including international, using any method of transportation.
• Ability to apply high levels of cognitive, analytical, retention and reasoning.
• Excellent communication skills used within any social context.
• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
• Can see up close, distances, colors and has use of peripheral vision and depth perception.
• Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment

Equal Opportunity Employer:

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.

Benefits:

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Compensation:

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.