Customer Service

  • Baymeadows Rd, Jacksonville, FL, USA
  • Full-time

Job Description

We found that brands wanted to interact with their customers not just get star feedback after an app interaction or a "like" we have achieved that with Loop,  We create converstional campaigns for your brand, keeping a brands cusomters or future customers in the "Loop". We are experts in Social Media Forcasting, Brand Landscapng, Experiencial PR Events and Thoughfull digital soulutions.

We are looking for the right individual to go full time with us our exciting venture! Loop encourages creativity in the work place, come work at our new reonvated office. We have volleball and soccer teams, company team building and creatiity retreats and of course free Lunch!

  • Manage Loop website chat bot questions 
  • Filter new client enquires to relevant department teams 
  • Respond to website mail contact quiries 
  • Answer and manage calls to the offices direct as required 
  • Changing details on company database

 

Qualifications

  • Demonstration of solid judgement in decision making
  • A positive approach to and a commitment to improving the customer experience

Additional Information

HIRING PRACTICES
We will review your resue and respond to the successfull candidates withi in the week.

Our Benefits: 

  • We offer paid vacation, generous maternity leave, win work from home hours, Summer Fridays and time off for important days like birthdays and holidays.
  • Lets keep it healthy-ish. We offer generous medical, dental, and vision insurance, as well as a focus on wellness to keep you and yours in tip-top shape.
  • Gym/Health Club Reimbursement