Mortgage Policy and Procedure Tech Writer

  • Contract

Company Description

Longbridge Financial is an innovative company committed to responsibly helping seniors use home equity to have a better retirement. We work together with reputable companies in the financial services industry and anticipate rapid expansion and opportunities for personal and professional growth while moving into exciting new directions for the reverse mortgage business.

Job Description

This is a CONTRACT position (4-6 months)

  • Professionally design high-quality procedural documents that are clear, concise and accurate for various departments within the organization
  • Analyze, research, and develop policy and procedure documents according to company standards
  • Revise and update procedures regularly to ensure the most up to date procedures are readily available, tracking all changes and revisions
  • Partner with Subject Matter Experts (SME’s) to create and revise departmental procedures through process mapping
  • Compile existing documentation and create a uniform format
  • Maintain policies and procedure in a centralized database on company’s Intranet site
  • Serve as the primary Compliance Department liaison to the Corporate Training Department, responsible for reviewing, revising, updating and designing regulatory content

Qualifications

  • Experience with mortgage origination or servicing, (Black Knight desired), and mortgage terminology is preferred
  • Minimum 3-5 years of experience with writing corporate policies and procedures and/ or compliance
  • Experience in reviewing or designing training materials is desired
  • Exceptional oral and written communication skills
  • Excellent organizational and analytical skills; demonstrated skills in critical thinking, attention to detail, and problem-solving
  • Highly proficient in time management, planning and prioritization; ability to manage changing priorities
  • Demonstrated experience with process flow and process mapping
  • Self-motivated and enthusiastic, with strong interpersonal skills
  • Ability to work independently and with minimal supervision
  • Must provide samples of written policies/procedures
  • Experience reviewing, revising and designing training material

Requirements: Education, Computer and Software Competencies

  • Bachelor’s degree (Masters or MBA) in English, Writing, or Technical Communications; Equivalent degree in another field may be acceptable if a strong comprehension of English and the elements of technical writing can be proven.
  • Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook; Visio
  • Adept at incorporating or merging documents from various software applications
  • Experience in legal writing is a preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

This is a CONTRACT position (4-6 months)