Job Description

We are seeking an experienced leader to manage a team of Operations Engineers and offshore teams who are responsible for continuity of operations for a suite of web and digital Software / IT applications. This includes all aspects of troubleshooting, analyzing and working with development/project teams in developing code fixes for service impacting issues.

Daily responsibilities include, but are not limited to:

• The quality, availability and performance of multiple technologies mostly providing external customer facing services
•  Work closely with the project team members to ensure controlled application releases to test  production environments
• Strive for automation and continuous improvement of the current infrastructure configuration.
• Drive automation of Test Cases to expedite regression testing
• Industry experience managing service-oriented architectures with high availability and performance.
• Identify, analyze, coordinate, and resolve environment and infrastructure needs to ensure a smooth running application.
• Leverage hands-on engineering skills to maintain the solution, fixing critical issues and ensure high availability.
• Oversee the coordination, integration, and flow of development, testing, and deployment to support continuous delivery.
• Proactively identify potential application issues performance bottlenecks, platform stability issues and recommend and implement solutions.
• Develop performance and reliability tests used to enhance throughput and availability.
• Define and design the monitoring capabilities, tools, automation, and processes for proactive monitoring and stability of the platform
• Evaluate and implement new technologies to improve the infrastructure.
• Liaise with other technical teams (i.e. operations, security, development, networking, IT Management, etc.) as well assist in joint Projects.
• Plan, organize and document complex system design activities. 
• Ensure System configuration is consistent with institutional policies/procedures. 

Qualifications

• Experience leading/managing and mentoring a team of DevOps professionals. 
• 7 or more years of working experience in server administration and software development. 
• Deep understanding of and extensive experience with configuration management, Continuous Integration, and other DevOps tool. 
• Experience with programming languages like, Python, Bash, Perl, JavaScript, Powershell. 
• Full understanding of software development lifecycle best practices
• Knowledge of programming languages and operating systems (Windows Server and Linux/Unix), current equipment and technologies in use, system performance monitoring tools, and good knowledge and extensive experience with Windows Server and IIS. 
• Strong understanding of Networking fundamentals TCP/IP, Firewalls, Load Balanacers, DMZ’s and routing and switching protocols.
• Experience with Web server farms, load balancing, and high availability technologies (Netscaler ADC and/or F5)
• Strong knowledge of SSL Certificates and Certificate Management
• Understanding application layer protocols, (http, soap, dns, smtp, snmp, ssh, tls/ssl, etc.). 
• Knowledge and experience with web servers such as IIS, Apache; proxies and Web Application Firewalls.
• Experience supporting .NET and Sitecore based applications; with databases such as MSSQL, MySQL, Oracle
• Knowledge of API management and proxy technologies; versioning tools such as subversion and Github; configuration management tools like Puppet, Chef and Ansible; cloud providers Microsoft Azure and AWS. 
• Security experience would also be a significant benefit. 
• Ability to communicate technical/complex information both verbally and in writing to peers, senior management, and other non-technical personnel. 
• Perform multiple tasks concurrently and respond to emergency situations effectively. 
• Experience working in Agile methodology.
• Bachelor or Master’s degree or equivalent experience. 

Qualifications

• Experience leading/managing and mentoring a team of DevOps professionals. 
• 7 or more years of working experience in server administration and software development. 
• Deep understanding of and extensive experience with configuration management, Continuous Integration, and other DevOps tool. 
• Experience with programming languages like, Python, Bash, Perl, JavaScript, Powershell. 
• Knowledge of programming languages and operating systems (Windows Server and Linux/Unix), current equipment and technologies in use, system performance monitoring tools, and good knowledge and extensive experience with Windows Server and IIS. 
• Strong understanding of Networking fundamentals TCP/IP, Firewalls, Load Balanacers, DMZ’s and routing and switching protocols.
• Experience with Web server farms, load balancing, and high availability technologies (Netscaler ADC and/or F5)
• Strong knowledge of SSL Certificates and Certificate Management
• Understanding application layer protocols, (http, soap, dns, smtp, snmp, ssh, tls/ssl, etc.). 
• Knowledge and experience with web servers such as IIS, Apache; proxies and Web Application Firewalls.
• Experience supporting .NET and Sitecore based applications; with databases such as MSSQL, MySQL, Oracle
• Knowledge of API management and proxy technologies; versioning tools such as subversion and Github; configuration management tools like Puppet, Chef and Ansible; cloud providers Microsoft Azure and AWS. 
• Security experience would also be a significant benefit. 
• Experience working in Agile methodology.
• Bachelor or Master’s degree or equivalent experience. 

All your information will be kept confidential according to EEO guidelines.