Status: Full Time Staff Location: Melville, Long Island

POSITION SUMMARY

Plans, organizes and manages the staff and activities in support of day-to-day Network Operations including diagnosing, configuring and documenting complex network problems and responding to network issues affecting the communities. Collaborates with Wide Area Network (WAN) and Internet carriers/vendors during implementations and outages. Works toward system improvement, efficiency and standardization.

RESPONSIBILITIES

• Plans, organizes and manages the staff and activities in support of Network Operations.

• Selects, develops, manages and evaluates direct reports. Ensures performance appraisals are completed in a timely fashion. Communicates expectations and service levels.

• Ensures configuration of network devices, including routers, switches, firewalls, load balancers, IPS/IDS, wireless controllers and access points in a highly available clinical environment.

• Manages level diagnoses of complex network problems.

• Manages resource adherence to the change control process. Manages Network operational resources and trouble tickets.

• Ensures network equipment is racked and stacked and testing and tracing of network cables is performed.

• Performs trending analysis for chronic issue resolution and remediates escalated network issues.

• Analyzes converged network traffic and reports to management on results. Makes recommendations for process, efficiency and standardization improvements.

• Manages patch management on network devices as required to ensure a stable network.

• Establish reports and metrics on all activities associated with the performance and reliability of all network technologies.

• Collaborate with OCIO Security teams to resolve issues and improve services.

• Works directly with WAN and internet carriers during implementations and outages and manages vendor relations regarding maintenance contracts.

• Ensures proper documentation of all network changes and implementations.

• Performs related duties, as required

EXPERIENCE AND QUALIFICATIONS

• High School Diploma or equivalent, required. Bachelor’s degree in a related technology field, preferred.

• Minimum of ten (10) years design, implementation and support experience with Cisco and Juniper devices in a converged, enterprise class data network environment, and support of large scale multi-homed connections to ISP networks, including supervisory experience, required.

• Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP) certification required.

• Experience researching, analyzing and evaluating network solutions.

• Ability to read and analyze network packet captures.

• Proven proficiency in the use of network monitoring tools such as SolarWinds, Cisco Prime Infrastructure, CiscoWorks, Netscout, Riverbed Cascade, Splunk, and Cisco ACS required.

• Expert troubleshooting experience/skills with network protocols such as: BGP, OSPF, EIGRP, DHCP, HSRP, VRRP, MPLS, IEEE 802.1q, 802.3 and 808.1x, required

• Experience with Network Quality of Service (QoS) including IP precedence, DSCP and COS in a converged network that includes voice, video and data, required.

• Experience implementing WAN/MAN technologies including: T1, DS3, OC3, OC12, OC48, OC192, Metro-Ethernet, DWDM and datacenter to datacenter (DC-DC) connections, required.

• Thorough knowledge of SNMP and/or NetFlow configuration and utilization in an Enterprise Network.

All your information will be kept confidential according to EEO guidelines.