Human Resources Account Manager

  • Tampa, FL, USA
  • Full-time

Company Description

Who they are and why you should join them…

Our client is passionate about delighting their partners through exceptional service and support! 

This role is a tremendous opportunity for a progressive Human Resources Account Manager with a knack for delivering amazing service across a variety of clients and industries.  The successful candidate will be passionate about building and maintaining strong client relationships and guiding transformational HR strategy and solutions.

Job Description

A typical day in the life of the Human Resources Account Manager, consists of…

  • Working with the HR Partner Team to support execution of human resources plans and practices.
  • Interacting directly with clients in the areas of Employee Relations, Compensation Administration, Benefits, Talent Acquisition, and Organization Talent Development.
  • Partnering with the service center to deliver Human Resource solutions required by the business, modifying or adjusting to meet specific business unit needs.
  • Providing input and support for the preparation and maintaining of employee policies and procedures.
  • Participating in developing department goals, objectives, processes, and systems.
  • Refining knowledge of progressive HR practices and key trends.
  • Identifying areas for continuous improvement of HR services and processes and assisting the team with the development and implementation.
  • Assisting the partner team with specific projects as determined in the annual HR operational plan and participates in functional and cross-functional initiatives.
  • Maintaining current knowledge of legal requirements as well as state and federal regulations which impact human resource functions and ensures policies, procedures, and reporting are in compliance.
  • Partnering with key stakeholder partners with HR related processes and provides ongoing updates/reports.
  • Creating reports utilizing HR metrics and conducts analytics on human capital data for trend identification.
  • Participating in all department staff meetings and attends other meetings and seminars.
  • Ensuring all employee matters are handled with consistency and fairness without discrimination.


You will meet or exceed them with the following…

  • Company-specific working structure, policies, mission, and strategies.
  • Principles, practices and procedures of human resources administration associated with employment; compensation and classification; and employee development.
  • Broad knowledge of all functions that reside under the HR umbrella.
  • Legal requirements and federal and state regulations related to employment.
  • Facilitation and presentation methods and techniques.
  • Statistical methods and concepts and other analytical tools used in human resource processes.
  • Interviewing and candidate evaluation processes.
  • Delivering clear and effective presentations.
  • Analysis of a myriad of HR data and ability to draw conclusions based on the data.
  • Interpret and apply state and federal statutes and applicable rules and regulations to moderately complex human resource issues and problems.
  • Provide appropriate recommendations for resolution of simple/moderately complex employment and employee relations issues.
  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
  • Use appropriate interpersonal styles and communicate effectively, both orally and writing, with all organizational levels.
  • Work independently as well as collaboratively within a team.
  • Keep all appropriate parties up to date on decisions, changes, and other relevant information.
  • Establish and maintain effective working relationships with others.


  • Bachelor’s Degree and a minimum of one (1) year of human resources experience OR a minimum of two (2) years human resources experience
  • PHR or SPHR Certification Preferred

Additional Information

Our client is an EEO Employer. Please let us know if you need any assistance or accommodation in the application process.