Livescale is a cutting-edge, white-label Live Shopping platform for e-Commerce brands. We’re on a mission to empower creative companies and retailers to improve the awareness, engagement, and conversion power of their audience, all thanks to the immersive digital experience we provide.
In leveraging the power of Livescale's solution, brands can create, publish and operate Live Shopping events on their website and social media properties, to enhance brand storytelling and product education in an environment viewers love. 

You want to work in a cutting-edge technologies’ environment, and be part of a highly motivated and committed team?

Join our  team

In tandem with the Sales & Marketing Team, you’ll be responsible of working closely with our key customers at Livescale. 

What You Will Be Doing: 

• Acting as the primary contact, you manage a portfolio of key customers and allocate appropriate time and resources to ensure value is being delivered
• Onboarding, training and supporting Livescale's customers on their use of the product, to make them successful and increase retention 
• Learning existing and upcoming features of the Livescale solution to become a go-to product expert in front of the customers, and train them when needed
• Develop and deliver “Customer success stories” for key customers to be used as part of Livescale’s marketing strategies
• Provide the internal team and external clients stakeholders with important data, analytics, and key performance indicators

What You'll Need to Succeed:

• A Bachelor's Degree in Business, Sales, Marketing, or other related field of study
• Min. 2 years of experience in digital industries, working with and supporting customers in a startup environment
• Problem solver, with a “Customer First” focus
• Collaborative work style and experience managing multiple deadlines.
• Self-starter with attention to detail and good communication skills
• Ability to multitask, prioritize and manage time effectively
• Passion for innovative technologies, you’ve inspired clients to try new things, and succeeded. 
• Native English, French as a secondary language is preferred. 

Also, it is our belief that joining a company should be a perfect match, both ways.
As such, Livescale's values below should “resonate” with you:

• DIVERSITY (we believe our differences are our strength)
• DARE (we love challenges & to think out of the box)
• DELIVER (we play hard, work hard, and succeed)
• DELIGHT (we have fun doing what we do)

We offer an inclusive working environment, where we promote empathy and gender-equality. We also invest in our team members, giving you keys to improve yourself (autonomy, knowledge, leadership) in a fast-paced environment.

We also provide:

• Competitive salary,
• Company health benefits,
• Stock-options plan,
• Generous time-off,
• Flexible environment,
• An attractive office environment, in the heart of Montreal.

Livescale is an equal opportunity employer. We are strongly committed to prohibiting discrimination and harassment of any type on the basis of race, colour, religion, age, sex, national origin, sexual orientation, disability, veteran status, or any other status protected by law.
For readability and to keep the text light, this job offer is written using the female gender.