Livescale is a cutting-edge, white-label Live Shopping platform for e-Commerce brands. We’re on a mission to empower creative companies and retailers to improve the awareness, engagement and conversion power of their audience, all thanks to the immersive digital experience we provide.

In leveraging the power of Livescale's solution, brands can create, publish and operate Live Shopping events on their website and social media properties, to enhance brand storytelling and product education in an environment viewers love. Live chats, quizzes, polls and giveaways create an interactive ecosystem that brands and audiences crave, all with the added option for customers to buy what they see, directly in the video (“see now, buy now”).

Behind the scenes is a team as diverse and international as our solution. Livescale is powered by a multicultural group of Live Shopping advocates, with both diversity and gender equality as a key part of how we build, grow and operate. From the runways of Milan to the leading tech companies of Silicon Valley, we wake up ready and energized to define the future. We’re backed by top-tier investors and incredible business angels, to create the dominant video commerce infrastructure of today, tomorrow and beyond.

At Livescale, we owe our strong culture, conscious growth, and strategic successes to the efficiency of our organizational processes. 
To help maintain and grow this standard of work alongside that of our company, Livescale is seeking an Operations Manager to oversee daily activities and report directly to the CEO. 

As an ideal candidate:

• You’ll have a sharp business mind, with proven success managing multiple departments toward the shared goal of maximum productivity,
• Are highly skilled in finance and ready to work in synergy with our accounting, audit, banking partners,
• Have experience in human resources and are passionate about recruiting and retaining the best talents,
• Possess knowledge of legal jargon and methods, are ready to work with our legal partners & patent agents on daily tasks and key fundraising processes,
• Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the company.

On a daily/monthly basis, you’ll be responsible for:

• Maintaining constant communication with management, staff, suppliers, and customers to ensure proper operations of the organization,
• Contributing to the long-term objectives of the strategic and operational facets of the company,
• Building upon the efficiency of existing organizational processes and procedures to enhance and sustain Livescale’s internal capacity and compliancy,
• Managing timely data collection to update metrics, achieve productivity targets, and satisfy the needs of various company objectives, all on time and within a defined infrastructure,
• Conduct budget reviews and report cost plans to upper management,
• Overseeing accounts payable and accounts receivable departments,
• Track staffing requirements, overseeing the hiring process for new employees as needed,
• Mentor and nurture top leadership practices amongst the Livescale team, including setup and implementation of career development plans,
• Partner with cross-functional support teams in improving the proprietary tools and systems.

Beyond excellent and relevant competencies, we’re looking for a team player with an entrepreneurial mindset, and a background that clearly demonstrates the following:

• Bachelor’s degree in operations management, business administration, or another related field
• 2+ years’ proven experience in an operations management position
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations
• Highly trained in conflict management and business negotiation processes
• Knowledge of general business software and aptitude in learning new applications; proficiency in accounting software like Xero/Quickbooks, Office suite, and CRM apps like Hubspot, Salesforce…etc.

It’s also a plus if you have:

• Working knowledge of management software programs, like Wagepoint, Hubspot, Asana, Stripe
• IT skills,
• Multiple years of experience with financial and account reporting,
• Multilingual communication skills (English/French at least).

Due to covid-19, we’re looking for people already based in Canada, regardless of your nationality or immigration status (ie. Closed work permit, open work permit, permanent residency).
If you're based in Canada but not currently living in Montreal, we're looking also for candidates interested in relocating to the Montreal region in the short/mid-term (pending developments regarding COVID-19, once travel is permitted).

Also, it is our belief that joining a company should be a perfect match, both ways.
As such, Livescale's values below should “resonate” with you:

• DIVERSITY (we believe our differences are our strength)
• DARE (we love challenges & to think out of the box)
• DELIVER (we play hard, work hard, and succeed)
• DELIGHT (we have fun doing what we do)

We offer an inclusive working environment, where we promote empathy and gender-equality. We also invest in our team members, giving you keys to improve yourself (autonomy, knowledge, leadership) in a fast-paced environment.

We also provide:

• Competitive salary,
• Company health benefits,
• Stock-options plan,
• Generous time-off,
• Flexible environment,
• An attractive office environment, in the heart of Montreal.

Livescale is an equal opportunity employer. We are strongly committed to prohibiting discrimination and harassment of any type on the basis of race, colour, religion, age, sex, national origin, sexual orientation, disability, veteran status, or any other status protected by law.
For readability and to keep the text light, this job offer is written using the female gender.