Litmus Automation is an End-to-End platform provider for Industrial Internet of Things. Our two disruptive products, LoopCloud and LoopEdge are being used from global factory floors to large smart city solutions.

Role and Responsibilities:

• Integrate LoopEdge Industrial IoT system to legacy industrial systems like PLC, DCS, CNC on customer site etc. via user Interface driven development.
• Create Demonstrations and POC (Proof of Concept) for various industrial systems for Litmus Automation's software products - LoopEdge and Loop Cloud.
• Install product(s) or systems at customer sites & deliver training to customers in-house or abroad.
• Responsible for control system integration with multiple vendor interfaces & Litmus Loop Platform.
• Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
• Train and coordinate with factory managers and industrial machine maker operators on-site who install our software solution
• Respond to customer service calls and maintain appropriate troubleshooting records
• Monitor field installations with remote access and troubleshoot/correct issues
• Document procedures and best practices for both internal and customer engineers and technicians
• Ability to work cross‐functionally with sales, product management, application engineering, product engineering, and operations
• Exercise judgment for managing escalations, priority setting, conflict resolution when facing multiple and concurrent service issues

• Experience/understanding of electronic system controls/PLC's-motor control highly desirable.
• Basic knowledge of industrial communications networks such as EthernetIP, ControlNet, DeviceNet, ProfiNet, Profibus, and Modbus.
• BS/MS degree in Electrical, Industrial or Computer Engineering.
• Javascript or scripting language knowledge is a plus
• Docker / VM knowledge is a plus.
• Basic knowledge of Linux systems
• Must have experience with industrial control systems. like PLC Experience in at least some of the following technologies is highly desirable: Mitsubishi, OMRON, Siemens, Rockwell, Allen-Bradley, Cutler Hammer, and similar leading industrial device vendors
• Experience implemented projects including: design, systems integration, onsite commissioning, contract administration and site supervision.
• Experience developing user training manuals and providing onsite customer training/troubleshooting courses.
• Excellent written and verbal presentation skills with the ability to present complex ideas in a clear and concise manner.
• Networking, virtualization implementation, database programming, and Microsoft OS configuration, is a plus.

• Native Japanese language skills are required and intermediate or advanced English language skills

All your information will be kept confidential according to EEO guidelines.