Community Manager
- Full-time
Company Description
Literably is an elementary reading assessment that generates data for teachers after students read out loud into a device, streamlining the process of early literacy screening, progress monitoring, and diagnosis.
Job Description
This is a hybrid customer success and customer support role: you'll be both responding to inbound inquiries and proactively reaching out to our customers. On a day-to-day basis, this means:
- Proactively managing our school and district customers to ensure their success with Literably: webinars, phone calls, webinars, visits, etc.
- Responding to inbound support inquiries
- Responding to and interpreting user feedback using your literacy expertise
- Developing online videos and tutorials to assist our users
Qualifications
- Minimum of two years' experience as a K-3 classroom teacher or as a reading specialist
- Passion for using technology to accelerate literacy acquisition
- Strong written and oral communication skills
Additional Information
Go to https://literably.com/jobs to apply!