Learning Experience Designer
- Full-time
- Workplace Type: Hybrid
- Career Track & Grade: IC3/8
- Department: GBO
Company Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
This position is based in Chicago IL
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Instructional Designer creates high-impact, AI-optimized, modular learning experiences that help LinkedIn customers adopt new behaviors and realize measurable value. This role is ideal for a curious, adaptable builder who is comfortable testing new approaches, learning emerging tools, and iterating quickly as customer needs, products, and priorities evolve. These learning materials empower customers around the world with tips, tricks, techniques, and best practices they need to be more productive and successful using LinkedIn tools.
What You’ll Do
In this role, you will lead efforts to determine learning objectives, establish clear timelines for deliverables, gather key requirements from partners and product teams, recommend the best format to suit the learner experience, and create learning assets that serve core customer needs. The assets you create will help millions adopt best practices and see tangible value.
You will work in an iterative, feedback-driven environment where priorities and product needs may change quickly. You will be expected to start with enough clarity to move forward, create and test early versions, incorporate feedback, and adjust the solution as new information becomes available. Success requires balancing speed, quality, customer impact, and long-term content sustainability.
To be successful in this role, you must demonstrate critical thinking to solve complex problems within established guidelines, plus innovative techniques to shorten development cycles and meet tight deadlines. You must demonstrate excellent writing skills and be able to adhere to established development guidelines and templates while increasing the effectiveness of learning deliverables. This role also requires thriving in a matrixed environment, working cross-collaboratively with peers to achieve shared goals. Establishing rapport and mutually beneficial relationships with stakeholders is a key to success. Demonstration of self-direction paired with transparent communication is a must.
Responsibilities:
- Design, prototype, test, and iterate modular learning experiences that help customers take action, adopt priority product behaviors, and realize measurable value from LinkedIn solutions.
- Script, record, and edit engaging training videos to support product adoption and customer enablement.
- Partner and build meaningful relationships with key stakeholders and subject matter experts to uncover business and learning needs.
- Identify learning objectives tied to desired customer adoption and behavior outcomes.
- Design training assets and recommend the learning modality while balancing tight timelines, continuous product changes, and strengthened learning catalog performance.
- Provide graphic design support for assets and experiences published in the virtual learning center.
- Seek feedback early and often, using it to test assumptions, improve the solution, and establish practical standards for future content builds.
- Experiment with emerging learning technologies, AI-enabled workflows, and content-development approaches to improve quality, efficiency, learner engagement, and content scalability.
- Meet all deliverable deadlines.
Qualifications
Basic Qualifications:
- 5+ years of experience in high volume training content creation, customer learning, or customer enablement content creation.
- 3+ years of experience working with rapid eLearning development tools (Articulate 360, Camtasia etc.), and web-based meeting tools (e.g., Zoom) to create instructionally sound content.
Preferred Qualifications:
- Experience with multimedia design skills, including basic video editing, motion graphics, layout design, and asset creation using tools such as Adobe Creative Cloud (e.g., Photoshop, Illustrator, Premiere Pro, After Effects), or equivalent tools.
- Experience in project management including execution, establishing priorities, and meeting deadlines in a rapidly changing environment.
- Experience working on a global or multi-cultural team.
- Experience working in enterprise Customer-focused learning and education.
- Experience structuring lessons or courses to produce a behavioral outcome.
- Demonstrated ability to independently manage assigned workstreams and deliver high-quality learning solutions with appropriate guidance and support.
- Demonstrated curiosity and learning agility, including a willingness to test unfamiliar tools, request feedback, and adjust an approach based on what is learned.
- Experience identifying and implementing improvements to content-development processes, standards, or workflows.
- BA or equivalent work experience.
- Experience with data-driven decision making and prioritization.
- Can independently own driving complex training content bodies of work to successful completion.
- Ability to develop trusted advisor relationships with peers and key stakeholders.
Suggested Skills:
- eLearning Development
- Project Management
- Multimedia
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $95,000-$155,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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