Enterprise Relationship Manager, LinkedIn Sales Solutions

  • Full-time
  • Workplace Type: Hybrid
  • Career Track & Grade: IC3/SA08
  • Department: Sales

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through our data-driven deep sales platform Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers.    

We are seeking for the first Enterprise Account Manager to join our team in Hong Kong. You will be a pioneer in establishing LinkedIn Sales Solutions’ footprint in the Greater China region, responsible for nurturing and expanding relationships with our enterprise-level clients across China, Hong Kong and Taiwan. You will develop and execute innovative account strategies to drive customer success and revenue growth.  

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.   

Key Responsibilities:  

Account Management

  • Build and maintain strong relationships with key stakeholders within enterprise-level accounts in Greater China region.
  • Understand the unique needs and goals of each client and develop tailored account plans.  
  • Serve as the main point of contact for all account-related inquiries and issues.  

Strategic Planning

  • Develop and execute strategic account plans that align with the client's business objectives across Greater China region.  
  • Identify opportunities for upselling and cross-selling LinkedIn Sales Solutions products and services.  
  • Collaborate with internal teams to ensure client success and satisfaction.  

Customer Success

  • Monitor and analyze account performance, ensuring that clients achieve their desired outcomes.  
  • Provide proactive support and guidance to clients, addressing any challenges or concerns.  
  • Serve as an advocate for the client within the organization.  

Revenue Growth

  • Meet and exceed revenue targets through a combination of upselling and expansion within existing accounts.  
  • Identify opportunities for revenue growth and work to maximize the value of each client relationship.  

Market Knowledge

  • Stay informed about industry trends, competitive landscape, and LinkedIn's product offerings in highly nuanced markets. 
  • Share insights and best practices with clients to help them achieve their goals.  

Qualifications

Basic Qualifications:   

  • 8+ years of relevant sales experience in a quota-carrying sales role  
  • Experience in a consultative B2B solution sales role  
  • Business fluency in Mandarin to engage with clients across Greater China region 

Preferred Qualifications:  

  • Experience with SaaS, professional services, or technology enablement in Asia  
  • Experience using LinkedIn platform, preferably Sales Navigator, as a sales professional  
  • Business relationship management speaking to C-level executives  
  • Managing customers across the Greater China region  
  • Proven history of overachieving quota and driving results in a high-growth company environment  
  • Ability to predictably forecast and execute on business goals  
  • Ability to use insights and data-driven decisions in the sales and customer engagement process  
  • Excellent communication, analytical, and forecasting skills  
  • Demonstrated ability to utilize data to tell a compelling story and inform decision making  
  • Ability to use competitive selling to position company products against direct and indirect competitors  

Suggested Skills:   

  • Strategic problem solving  
  • Solution-based selling    
  • Multi-level relationship building  
  • Account prioritisation  

Additional Information

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