User Acceptance Product Evaluator (UAPe)
- Full-time
- Workplace Type: Hybrid
- Career Track & Grade: IC1/6
- Department: Global Customer Operations
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
This role will be based in Sunnyvale, Mountain View, or Omaha
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
As a User Acceptance Product Evaluator (UAPe) you will evaluate the product quality of new and existing LinkedIn products and features. You will assess the readiness of our latest changes prior to their being released through the planning and execution of evaluations across the entire portfolio of LinkedIn’s products. These product evaluations will include black box user acceptance testing, functionality testing, usability testing, accessibility testing, exploratory testing, and competitive benchmarking. You will join a team of member-focused, results-oriented product evaluators who work with product managers, engineers, and application designers to help evaluate, shape and improve the product features that make our members successful each and every day.
As a User Acceptance Product Evaluator, you will develop proficient knowledge of LinkedIn’s core products. You’ll independently and comprehensively test user flows and functionalities. You will proactively engage in requirements gathering and discovery calls with stakeholders. You’ll collaborate directly with cross functional teams on complex issues that require in-depth investigation. You’ll influence product and engineering decisions with manager oversight and lead major work streams and key projects.
Responsibilities:
- Independently evaluate the next generation of product features and functionalities as well as help to sustain our current products flows.
- Collaborate with engineers and product managers to write and execute test cases based on product specs and member behavior.
- Consult with engineers, team leads, and product managers to provide member perspective on features and provide guidance such that they meet market needs with respect to functionality, usability, performance, and security.
- Collaborate with and provide potential solutions to cross-functional teams on complex issues, issues’ severity, and impact.
- Use data to decide issue prioritization for Engineering and partner stakeholders.
- Present technical and functional details to leaders with both technical and non-technical backgrounds and provide recommendations on product readiness for public launch.
- Help develop project management plans and test plans with multiple work streams and help manage execution.
- Contribute to and maintain test case repository as source of truth for expected product behavior and test coverage.
- Help analyze member reported issues and recommend test coverage improvements.
- Use JIRA to identify trends and areas for improvement for the team.
- Use product knowledge to identify issues and create bug reports.
- Estimate evaluation effort levels on projects.
Qualifications
Basic Qualifications:
- 3+ years’ experience in one or more of the following areas: Product Testing, Product Evaluation, Software Quality Assurance, Software Test Engineering, Software Quality Engineering, User Experience, Program/Project Management,
Preferred Qualifications:
- BE/BS/BA degree preferred
- Experience in Agile Testing practices
- Experience with test plan & test case writing
- Experience in JIRA, TestRail
- Experience with SQL or other database structures
- Experience with Accessibility testing
- Working experience with test automation tools and scripting/programming languages is a plus - Postman, Selenium, Appium, Java, Javascript, Python, etc.
Suggested Skills
- Product testing
- Product quality
Additional Information
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $71,000 - $115,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.
Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.
Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
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As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
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Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.