LinkedIn was built to help professionals achieve more in their careers, and everyday millions of people use our products to make connections, gain insights, and learn new skills. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

We are looking for a Senior Talent Account Director to join our expanding team as a trusted adviser with a focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers flourish and making them grow. Although you possess a strategic approach to selling and strive to overachieve revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:   

• Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings   

• Asks layered, open-ended questions to understand and clarify Customer’s objectives and opportunities beyond surface-level detail   

• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization   

• Shifts communication style and content to fit the needs of different stakeholders   

• Leads with Solutions, not products, when making recommendations aligned to Customer objectives   

• Sells with Integrity   

• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together   

• Applies a consultative business acumen when crafting & negotiating commercial agreements    

• Uses data and insights to support investment recommendations or overcome customer objections    

• Proactively mitigates churn risk by adopting a smart, customer-centric approach   

• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize return of investment.   

• Drives Customer growth by proactively identifying opportunities to deliver greater customer value   

• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens    

• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy   

• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success   

• Practices humility and asks for help from colleagues when faced with a challenge or unknown   

• Is proficient in Territory and Account Planning, Forecasting, and Quota Attainment   

• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Basic Qualifications:   

• 4+ years of closing sales experience in the SaaS industry  

• Fluency in both English and Italian

Preferred Qualifications:  

• Experience with recruiting, recruitment media and HR software  

• Experience with SaaS opportunities and Dynamics  

• Experience selling IT or recruiting solutions  

• Knowledge of software contract terms and conditions with the ability to create fair transactions  

• Powerful negotiation and accurate forecasting skills  

• Demonstrated ability to find, manage and close high-level business in an evangelist sales environment  

• Ability to assess business opportunities and use data to influence customer’s decision making 

• Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors.  

Suggested Skills:  

• Analytical Skills 

• Forecasting 

• Negotiation 

• Communication 

We know that sometimes overthinking can get in the way of applying for an opportunity, and this results in us not meeting great candidates with an amazingly diverse background. If you are here pondering whether to do it or not, this means there is a match – don’t hesitate to apply! We’d love to hear from you.

At LinkedIn, Diversity Inclusion and Belonging (DIBs) is what we strive for. We are proud to be a place where a diverse mix of talented people want to come, to stay and do their best work. DIBs are more than a commitment at LinkedIn—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity and all the other fascinating characteristics that make us unique. 

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