LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

We are looking for a SMB Account Manager to join our team in contributing to successful client relationships with corporate clients. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.

Responsibilities:

• Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship
• Own, drive and manage the renewal process for a high volume of customers
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure
• Provide executive management with complete visibility to renewals and solicit executive involvement as required
• Communicate risk clearly and take the lead in developing resolution strategies
• Accurately maintain a quarterly forecast of renewals in your territory

Basic Qualifications:

• 1+ years of experience in sales or account management with a focus on negotiating contracts
• 1+ years of experience managing phone transactions

Preferred Qualifications:

• Experience with recruiting/HR software, SaaS opportunities and Microsoft Dynamics/D365
• Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
• Strong understanding of the talent acquisition/staffing agency industry
• Solid negotiation skills that allow for value-based contract negotiations at the senior level
• Excellent communication and project, time and customer management skills
• Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

All Dublin, Ireland jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you're a returner when you apply.