Level 1 System Administrator
- 285 Cách Mạng Tháng 8,Phường 12, Quận 10, Hồ Chí Minh, Hồ Chí Minh, Vietnam
LINKBYNET is a leading provider of private and public cloud computing solutions, associated with full managed services.
Historically targeting the e-business market, through 24/7 facilities management and hosting of critical sites, our Customers also entrust management of their business information systems to us.
From the outset, the company has generated annual average turnover growth of 30%, boasting 600 Customers ranging from SMEs to major companies in the leading French stock market index, the CAC 40.
To join our dynamic team in Vietnam, we are currently looking for a:
LEVEL 1 SYSTEM ADMINISTRATOR
- Perform 24x7 incident and change management tasks on diverse systems but strictly according to documented procedures. Example:
- Perform regular backups and restoration
- Perform simple change managment
- Perform level 1 troubleshooting and resolution
- Escalate issues to appropriate level 2 team
- Perform incident coordination from start to end with all parties
- Generate and provide regular reporting according to predefined schedules
- Propose improvements on operations to L2 System Administrators
- Handle hotline calls from customers and redirect to proper teams if required
- Report to the team leader about activities and projects
- Customer oriented approach
- Technically curious and having analytical skills
- Self-organized and prioritize work
- Team player
- Ability to work on a shift basis
- Basic or intermediate knowledge and system administration skills on Linux or Windows
- Basic or intermediate understanding of network technologies and protocols
- Basic or intermediate understanding of protocols frequently used by applications (HTTP, HTTPS, FTP, SMTP, SSH, etc.
- Intermediate / advanced speaking, reading and writing skills in English
- Ability to read technical procedures and apply them
- Ability to handle calls in English
Having knowledge and experience in the following technologies is an advantage:
- Other UNIX like OS: Solaris, AIX etc.
- Database: MySQL,Oracle
- Bash shell scripting / Python
- At least 1 year of experience in system administration or related field
Why you'll love working here:
- Dynamic and young work force
- Great working environment (music band, gym, relax corners, PS4, Baby foot, ping-pong table etc.)
- 13-month salary
- Quarterly evaluations and performance bonus
- Allowances (lunch, parking, OT, on-call etc.)
- Team activities (CSR, team buildings, company trips, monthly birthdays etc.