Company Description:

LinkTag is a dynamic firm, where all of us here have a single motivation to succeed and our success is defined by our clients, making that as our ultimate objective. We extend our services to hiring resources on staffing basis- fulltime, contracting and consulting and/or working on fixed price proposals for deployment of teams. These technical and skilled teams are flexible to work from any locations – your clients, or ours. We also help you fulfill your needs at other global locations as well.

Profile

Work will involve:

• Owning and completing tasks identified for IT network infrastructure at new offices and schools that      are opened worldwide, as per the guidelines set by the Infrastructure team.
• Owning and completing tasks identified for preventive maintenance of EF offices and schools.
• Troubleshooting and resolving network issues at different EF offices/schools worldwide.
• Escalation point for end-user support issues from L1 support team.
• Technical leadership to the L1 supports team.
• Performing tasks/projects related to IT Infrastructure and Support that are assigned by Global IT      team.
• Ensuring information sharing and regular updates to EF management on critical as well as regular      issues. This may include (but not limited to) updating the tasks lists, major fires document, tracking sheet for different projects. This needs to be ensured from the team too.  

 Skills

• Strong knowledge in TCP/IP, VLAN, Switching concepts
• Strong knowledge in troubleshooting network and connectivity related issues
• Basic knowledge in Routers and Firewall
• Basic knowledge in IPSEC Tunneling
• Basic knowledge about WIFI and controller configuration
• Basic knowledge about Active Directory and server roles
• Basic knowledge SQUID proxy
• Should have CCNA
• MCSE added qualification

Experience

Minimum 3+ years of experience working on IT and Infrastructure support.