Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions.

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Link Solutions is seeking a Telecommunications Specialist to join our team in West Point, NY.

• Must be a US Citizen 
• Must possess a DoD Secret Clearance
• Non-remote (relocation incentive available)

The Telecommunications Specialist will oversee and optimize the performance and functionality of the telecommunications systems in support of the Network Enterprise Center (NEC) in West Point, NY. As a key member of Link Solutions, you will leverage cutting-edge technology and communication systems to significantly advance our client’s goals.

Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

Job Responsibilities:

• Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall.
• Perform routine maintenance and troubleshooting.
• Perform customer features and activate and de-activate voice mail accounts.
• Work with government customers to identify needs or opportunities for improvement.
• Ensure assigned tickets are addressed with government clients.
• Update/maintain all ISP and remote communications facilities' final drawings.
• Validate installation communications and cable drawings and submit red-line changes. 
• Maintenance of telephone poles, manholes, handholds, and outside terminals.
• Install, de-install, maintain, repair, and test multiple-conductor aerial, underground, and buried communications cable to include coaxial, fiber optics, and copper/conventional cable.
• Provide cable audits of manholes, hand-holes, pedestals, communications closets, MDF, and IDF.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

• US Citizen
• Active DoD Secret Clearance
• Five (5+) years experience in telecommunications infrastructure, facility design, and installation.
• Knowledge and experience of BICSI rules, regulations, and standards.
• Knowledge of OSHA safety regulations and industry standards and practices.
• Knowledge of Avaya Switches.
• Experience with MS Office Suite.

Preferred: 

• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Avaya Switch training and certification
• Able to multitask, prioritize, and manage time efficiently
• Accurate and precise attention to detail.
• Strong written and verbal communication skills.
• Excellent analytical, quantitative, and organizational skills.
• Good interpersonal skills and communication with all levels of management.

This position is subject to the successful acquisition of the contract and the completion of negotiations, both of which are actively underway.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.