Business Support Supervisor

  • 34 Beckenham Road, Beckenham, England, United Kingdom
  • Full-time

Company Description

We are part of Link Group, a leading global provider of financial administration solutions. As one of Europe’s leading asset servicing platforms, Link Asset Services interacts with almost 6m investors, administering and safeguarding £600bn of assets across 10 highly regulated markets.

Job Description

To provide day-to-day support to Senior Management and Executives in the delivery of a variety of Corporate Action specific activities and a number of functional tasks including detailed forecasts, invoice production and management reporting.

Qualifications

  • 5 GCSEs Grade A* to C (including English and Maths)

  • Attention to detail

  • Excellent interpersonal skills

  • Strong customer service ethic

  • Good communication skills

  • Proactive and highly self-motivated

  • Active listening

  • Work well in a team setting

  • Problem solving and issue handling is a timely manner

  • Good negotiation skills

  • Good IT skills including Excel, Word & PowerPoint

Additional Information

Accountabilities & Main Responsibilities:-

  • Regular Production of a variety of reports around Forecasts and input to Board Reports

  • Suggesting possible improvements to services provided

  • Supervise Admin Support in their day-to-duties

    - Including the following:-

  • Production of weekly and monthly reports for Head of Client Business Management

  • Handling enquiries from clients, advisers and other business contacts

  • Ad-hoc duties for senior management

  • Invoicing production, liaising with Finance Team

  • Bank account opening

  • Money transfers between bank accounts

  • Supporting the corporate actions risk review process

  • Supporting Associates/ Executives in day-to-day duties

  • Updating and issuing structure charts monthly based on Compliance timeframes

  • Collecting and formulating the weekly update report to Director reporting line

  • Compiling monthly risk dashboards

  • Compilation and distribution of monthly incident reporting to management team

  • Collecting data and compiling monthly Board report

  • Raising and submitting approved vacancies via SmartRecruiters

  • Ensuring management information records are maintained

  • Arranging and participating in project conference calls

  • Supporting client feedback surveys

  • Travel arrangements for senior management, executives and associates

  • Departments stationery orders

  • Internal and external post distribution

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