Corporate Actions Delivery Supervisor

  • Beckenham, UK
  • Full-time

Company Description

Link Asset Services is a fast growing, dynamic business with market leading positions across our areas of expertise – funds, market services, corporates and private client, and banking and credit management services.  With offices across the UK and Europe we are part of Link Group who are headquartered in Australia.  A truly global organisation, Link Group provides us with a strong platform to realise our growth ambitions and continue to build on our success.

You can play a key part in this – at Link Asset Services we recognise the importance of supporting and developing our people, so we listen to colleagues, train our teams and invest in great working environments.  Add to that a culture that champions respect and integrity, a diverse and inclusive colleague base and a commitment to positively influence the communities we work with and you’ll get a flavour of life at Link.  At the bottom of this role advert, you’ll find more information on why you’ll enjoy working with us…


Job Description

Responsible for dealing with all aspects of corporate actions processing, checking and reporting, including validating and providing analysis information for client companies and/or advisers as required.

Responsible for assisting the management of approximately five staff within a delivery team responsible for processing a large variety of corporate actions; ensuring deliverables are met and staffing needs attended to.


− Leading a team of up to five operational administrators responsible for processing the day-to-day tasks completed by the section;

− To support the smooth running and daily operation of the delivery team, ensuring that the required standards and deadlines are met and procedures followed, in order to achieve departmental objectives;

− Ensure that all tasks are carried out by the required deadline, whether it be processing documents on a last day or, ensuring that entitlements are posted on the due date;

− Ensure that all tasks are completed in accordance with current Corporate Actions procedures;

− Ensure that all tasks are carried out in accordance with the relevant regulatory requirements; and

− Escalate problems to manager immediately upon discovery.

Main Activities and Responsibilities:

− To provide leadership, guidance and supervision to the delivery team;

− To adopt a flexible approach in undertaking all aspects of work;

− To ensure that all work is processed in a timely manner, bearing in mind the published timetable for each event;

− To maintain a pro-active approach to training in order to meet personal/departmental training objectives;

− To ensure monthly mandatory training is completed by the delivery team;

− To support other staff within the department in completion of their daily tasks;

− To undertake induction, training and monthly probation reviews for any new starters in the team;

− To undertake monthly one-to-one meetings and mid-year/annual appraisals with all direct reports, covering performance, development, progression and objectives;

− To ensure that the operational risks are recognised, managed and monitored for any new or existing Corporate Action business;

− To ensure that any incidents/breaches are escalated to line management immediately upon discovery, reported in accordance with laid down procedures and follow up with procedural changes or training as required;

− To support management with any designated projects;

− To manage the administration of the department effectively;

− To ensure all processing and administration within the department is completed as per (1) the agreed timescales and (2) in accordance with relevant departmental procedures;

− To demonstrate an understanding and commitment to the principles of Treating Customers Fairly, in accordance with Link’s TCF Policy; and

− To deputise for the other delivery supervisors/management when unavailable/out of the office/on annual leave.


- GCSE's - Minimum 5 A to C's obtained including English & Maths, or equivalent.

− Good communication skills;

− Work well in a team setting;

− Flexible approach to working;

− Excellent accuracy and attention to detail;

− Working with Change;

− Technical awareness;

− Regulatory awareness;

− PC Literate with knowledge of Microsoft Word, Excel, Outlook and Access packages;

− Relevant business exams, such as IOC, ICSA or IAQ would be highly regarded; and

− Previous experience in a similar operational supervisory/management role would be advantageous.

Additional Information

Link Group’s purpose statement ‘Together we achieve’ reflects how much we value working together: with each other; with our clients; and with third parties, to help everyone achieve success – both personal and professional

We have an ongoing commitment to career progression, training and education as well as a competitive compensation and benefits package that under pins this.  

At Link, you’ll find we support achievement and celebrate success.  So, if you want to be a part of this, click the ‘I’m Interested’ or Apply button…

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