Lingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communccation journey.

Purpose: The Clinical Educator is an integral part of Lingraphica’s content and lead generation strategy. This role acts as the face of the company by providing continuing education opportunities to various clinical audiences, particularly speech-language pathologists (SLP). Working closely with our Outreach and Events Coordinator team, the Clinical Educator will conduct daily educational demos, clinical conversations, and webinars to professionals across the country to inform them of the latest in Augmentative and Alternative Communication (AAC) technology, research, and Lingraphica’s products and resources.

Candidates must be excellent at public speaking, have the ability to train clinical professionals, become an expert in Lingraphica technology and its application to various clinical settings, and provide solutions to clinical inquiries. This individual should be comfortable troubleshooting any on-the-spot technical issues that may arise, without losing audience engagement.

Essential Duties & Responsibilities:   

• Conducts daily educational demos, clinical conversations, webinars for clinical audiences
• Conducts occasional onsite in-services
• Stays current on all Lingraphica product and service updates
• Maintains a strong awareness of AAC trends, research, and technology in the field
• Suggests new content ideas and provides customer feedback
• Learns and teaches a variety of courses
• Develops and nurtures relationships with SLPs
• Proactively helps identify and connect with SLPs interested in AAC continuing education
• Helps develop education opportunities within new clinical settings (i.e., VAs, Home Health agencies, and Universities)
• Coordinates with the team to ensure visibility and availability across various schedules and calendars 
• Reports weekly, monthly, and quarterly key performance metrics 
• Documents all customer interactions within the customer relationship management tool 
• Adheres to the standards of both the American Speech-Language-Hearing Association (ASHA) and the American Occupational Therapy Association (AOTA) for providing Continuing Education courses
• Collaborates with our Clinical Marketing team to create courses and supporting content
• Performs other duties as assigned

Knowledge, Skills & Abilities   

• Excellent customer service skills and professionalism  
• Highly organized  
• Exhibits strong critical thinking and problem-solving skills through both verbal and written communications  
• Ability to take on new challenges and work outside of one’s comfort zone  
• Ability to maintain proper, courteous, and helpful telephone etiquette  
• Ability to comfortably interface with various users across the organization  
• Knowledge of AAC
• Exhibits excellent presentation skills, in-person and using online technology 
• Computer Skills: Office 365, Outlook, Slack, HubSpot CRM preferred    

Education & Experience   

• Master’s Degree required in Speech Language Pathology
• Minimum of 3 years’ experience as a Speech-Language Pathologist
• Experience in a Pediatric setting preferred
• East coast working hours preferred
• Experience working with Lingraphica products and/or conducting device trials preferred

Travel Requirements:

Travel to Princeton, NJ office or other U.S. locations may be required on occasion, up to 2x / year for team off-sites and Annual Company Meeting. May require occasional travel (1 – 2x / year) within the U.S. for conference attendance and/or in-services.

Work Environment & Physical Demands: 

Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access.  Must be able to operate a computer with or without a reasonable accommodation.  Must be able to lift and carry up to 25 lbs. Flexible hours may be required occasionally to meet scheduling needs across various time zones. 

Accommodations: 

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

To learn more about Lingraphica, visit: www.lingraphica.com!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.