Lingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with aphasia.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their aphasia journey.

Purpose: The Reimbursement Specialist–Collector is responsible following up on denied claims, correspondence with payer inquiries/correspondence and responds to account inquiries. Also, cross-trains with team members to assist in additional billing and collections processes as needed.

Essential Duties & Responsibilities:

• Collecting from Insurance Companies and Patients to include:
  •  Billing primary and secondary
  • Follow up & Appeals
  • Patient payment plans
  • Tracking delivery of LG sale devices
• Monitors Accounts Receivable
• Maintains confidentiality in all matters concerning patients’ accounts,         maintaining HIPAA standards for PHI
• Meet metric for A/R over 90 days
• Cross-trains on additional reimbursement team responsibilities.
• Assists with going into the office for remote deposits as needed
• Tracks billing errors
• May be required to perform other duties as assigned

Knowledge, Skills & Abilities

• Attention to detail, organization and problem-solving skills, persistence, and flexibility
• Knowledge of Medicare, Medicaid and Commercial regulations
• Computer skills including use of Excel, Outlook, preferred
• Exposure to Hubspot or other CRM preferred
• Good communication and follow up skills
• Ability to effectively handle multiple and shifting priorities

Education & Experience

• 1 – 3 years in medical reimbursement. DME experience preferred
• High School Diploma or GED
• Exposure to billing and collections preferred
• Experience using medical billing software such as ADSC

Travel Requirements: 

• Travel to Princeton, NJ office is required 2x /  month to complete remote deposits

• Additional travel to Princeton, NJ or another location within the United States for training, team meetings, etc., approximately 4x / year 

Work Environment & Physical Demands: 

•  Incumbent may work from home and is expected to maintain a safe, productive work environment with secure internet access.  May commute to the Princeton, NJ office if preferred; Work environment is that of a typical office environment.  Noise level is low to moderate.  Must be able to operate a computer with or without a reasonable accommodation

Schedule: Mon-Fri, 40 hours per week 

Accommodations: 

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

To learn more about Lingraphica, visit: www.lingraphica.com!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.