K-12 Public Education

Provide basic, ongoing, first-level, school-based technical support to staff and students in the use of technology.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Provide basic ongoing first-line technical support to school staff and students.
• Troubleshoot and repair computer and peripheral equipment problems/issues/damages.
• Install and customize new computers with site-based software/drivers; upgrade/update software as needed.
• Provide logistical support for new computers and peripherals (physical setup & placement).
• Maintain and update technology inventory records.
• Perform other technology-related duties as assigned.

Education: High school diploma or the equivalent.

Skills: Strong interpersonal and customer service skills. Excellent written and oral communication skills. Good problem solving skills. Must have an understanding of and the ability to maintain confidentiality of staff and student information.

Knowledge: Basic knowledge of computer hardware, including Macintosh, PCs, printers, multimedia projectors, SmartBoards, document cameras, iPads, Chromebooks required.

Abilities: Ability to communicate effectively through speech, writing. Ability to absorb new ideas and concepts quickly. Ability to prioritize and execute tasks while remaining self-motivated and self-directed.

Other: Hold and maintain a current State of Arkansas driver’s license. Must be able to provide own transportation to perform school visits.

Details of pay and contract workdays will evolve based on the applicant's skill level and needs. Your information will be kept confidential according to EEO guidelines.