Customer Service Rep (Ref 016)

  • Full-time

Company Description

We are an epayment company with license to operate as a terminal  provider in Nigeria. we are currently recruiting competent, smart and hardworking people to hold various position within our enviable company. our remuneration is highly attractive in the industry and we are an equal opportunity employer:

Job Description

Serve customers by providing informing, resolving service problems . must be a female freash graduate, which has satisfactory completed NYSC:

opens customer accounts by recording account information.

maintains customer records by updating account information.

Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting the explaining the best solution to solve the problems, expediting correction or adjustment, following up to ensure resolution.

prepares services reports by collecting and analyzing customer information.

Qualifications

customer service,  Quality focus, problem solving, market knowledge, documentation skills, listening, phone skills, resolving conflict,  analyzing information, multi-tasking.

 

Additional Information

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Email:[email protected]

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