A licensed pension fund administrator (PFA) currently among top players in the market requires key appointments to drive its growth strategies and further strengthen its operations. The company’s customer-centric approach to business is designed to deliver to the contributors, protection of investments and exceptional quality service by employing up-to-date technology.  The technical expertise of its corporate owners span, investments management, insurance and a broad range of financial services.

 

Reporting to the managing director and provides leadership for the core operations.

Provide leadership and direction to the operations teams to ensure that business outcomes are successfully delivered in line with the business plan.

Set the strategy and direction for operations to achieve business, corporate and customer objectives consistent with the leadership vision.

Provide strong leadership and direction to managers and teams to enable a climate of high engagement and high performance.

Ensuring our people know with our customers want, and have the tools and confidence to deliver an exceptional customer experience.

Ensure the achievement of the agreed objectives for operations team in line with agreed budgets and time scales.

Lead process improvement activity to ensure a culture of continuous improvement, compliance with standards and regulations whilst reducing overall operating costs.

 

Minimum of first degree

Membership of relevant professional associations.

Minimum of 15 years experience in the financial services industry with 5 years in senior management position.

Demonstrated a track record of consistency delivering results and contributing within and beyond their area.

Experience in the pension industry will be an advantage.

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