Customer Service Manager (REF HR/ADM/CSM/002)

  • Full-time

Company Description

We are a foremost indigenous company operating in food, beverage and tobacco sector of the Nigeria Economy. As a result of expansion and growth we invite self motivated and result oriented professionals to join our team.

 

Job Description

  • The appointee will amongst other things be responsible for
  • Develop and maintain a readily available and up-to-date customer database.
  • Handle customer’s complaints and keep accurate up to date records of discussions or correspondence with customers.
  • Visiting customers to provide a one to one service delivery.
  • Develop, build and maintain a strong bonding relationship from customers to company products.

Qualifications

  • The suitable candidate must possess
  • H.N.D or B.Sc in Social Science, MBA will be an added advantage.
  • Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years.
  • Good leadership and motivational skills.
  • Interpersonal skills and result oriented.
  • Must be computer literate, with valid drive’s license.

 


Additional Information


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