Global Customer Insights Manager
- Full-time
- Years of experience: 3 to 5 years
- Activity: Human care
- Contract type: Permanent Contract
- Compensation: DKK 800000 - DKK 900000 - yearly
Company Description
For the GNOSIS BY LESAFFRE Business Unit
For over 30 years, Lesaffre has been involved in Human Health & Nutrition as part of its ambition to Better Nourish and Protect the Planet. In November 2018, Lesaffre acquired Gnosis Advanced Biotech and officially combined it with Lesaffre Human Care to form a new Business Unit named Gnosis by Lesaffre.
At Gnosis by Lesaffre, we are committed to cultivating and to delivering nutritional actives, probiotics, and nutritional and functional yeasts that benefit human health and wellbeing, thanks to the power of microorganisms and biotransformation processes like fermentation. Put differently, we explore life to improve living.
Our vision: At Gnosis by Lesaffre, we strive for a world that moves better, digests better, ages better, feels better, and, ultimately, lives better thanks to microorganisms and biotransformation.
Job Description
We are looking for a Global Consumer Insights Manager to join our team and lead quantitative consumer research initiatives at a global level.
In this role, you will transform data into meaningful business insights, helping the organization better understand consumers, identify opportunities, and support strategic decision-making. You will collaborate with internal stakeholders and external research partners to deliver actionable recommendations and compelling insight-driven narratives.
As a Global Consumer Insights Manager, your responsibilities will include:
- Managing the full lifecycle of quantitative research projects, from research design and methodology selection to data analysis and recommendation delivery.
- Acting as a subject matter expert in quantitative consumer research methodologies.
- Partnering with cross-functional teams to address insight gaps and support business objectives.
- Translating complex research findings into clear and engaging strategic stories that strengthen consumer understanding and business impact.
- Managing relationships with external research agencies, ensuring excellence in project execution and quality standards.
- Designing and implementing advanced quantitative research approaches, including survey design, experimental design, segmentation, profiling, and statistical modelling.
- Analyzing complex datasets to identify trends, opportunities, and actionable business recommendations.
- Developing impactful data visualizations and presentations tailored to different stakeholder audiences.
- Staying up to date with emerging research methodologies, analytical techniques, and industry best practices.
Qualifications
- Bachelor's or Master's Degree in Statistics, Mathematics, Econometrics, Quantitative Psychology, or a related field.
- 3-5 years of experience in quantitative research, preferably within healthcare, nutrition, life sciences, biotechnology, or related industries.
- Strong knowledge of quantitative research methodologies and statistical analysis.
- Experience with survey design, segmentation, profiling, experimental design, and statistical modelling.
- Ability to manage multiple projects and priorities in a dynamic environment.
- Proven experience in transforming data into actionable insights and business recommendations.
Additional Information
- Professional fluency in English, both written and spoken.
- Strong storytelling, presentation, and stakeholder engagement skills.
- Advanced knowledge of Microsoft Excel and PowerPoint.
- Growth-oriented mindset with a collaborative approach and strong accountability.
- Proactive attitude, intellectual curiosity, and continuous learning mindset.
- Ability to work effectively in a cross-functional and international environment.
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