As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.

Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.
In close collaboration with its clients and partners, Lesaffre employs 11 700 people in more than 50 countries.

Lesaffre achieves a turnover of 3,2 billion euros.

For over 30 years, Lesaffre has been involved in Human Health & Nutrition as part of its ambition to Better Nourish and Protect the Planet. In November 2018, Lesaffre acquired Gnosis Advanced Biotech and officially combined it with Lesaffre Human Care to form a new Business Unit named Gnosis by Lesaffre.

Gnosis by Lesaffre aims to raise the standard of human health and build a world where proactive health solutions empower people to live longer, happier lives.

By exploring the world of microorganisms, we tap into nature’s biological processes to develop solutions that address pressing health challenges while promoting positive impact on both human and planetary health.

Together with nutraceutical and pharmaceutical brands, we develop revolutionary products that help their customers thrive.

Our vision is a future where health is proactive, solutions are sustainable, and the timeless wisdom of nature guides every step forward.

Think like Nature to Raise human health.

The mission of the Customer Solutions Center is to be a key contributor to Gnosis’ transformative growth by bridging the gap between R&D and Commercial activities to unlock deeper connections with customers.

This role serves as a primary communication liaison between customers & regional teams, and internal R&D teams. You will bridge scientific expertise with practical application knowledge to enhance customer experience, solve complex formulation challenges, and ensure successful product development outcomes. You will work with a collaborative team of scientists and industry experts using a customer-centric approach. You will play a key role in communication with regional R&D Experts to align regional & global activities. You will leverage existing knowledge while further developing your scientific expertise to create new knowledge for customers and internal teams.

As our Technical Formulation Expert, your main missions will be focus on:

• Technical Support: Troubleshoot customer formulation and analytical testing challenges with evidence-based solutions; diagnose and resolve stability, bioavailability, and compatibility issues.

• Technical Communications: Translate complex scientific information for customers and commercial teams; develop technical guides, scientific reports, and educational presentations.

• Content Development: Create and maintain technical documentation including formulation guides, stability reports, and regulatory compliance summaries.

• Formulations: Develop and optimize dietary supplement formulations across various galenic forms; conduct feasibility studies and stability testing protocols.

• Galenic & Food Applications: Support scale-up and market-ready supplement applications; coordinate testing, trials, and manufacturing process optimization.

Education & Experience:

• Advanced degree (MS or PhD preferred) in Chemistry, Pharmaceutical Technology, Biotechnology, Food Science, or related field.
• 5+ years in nutraceutical, dietary supplement, or pharmaceutical industry.
• 5+ years B2B customer-facing experience.
• Proven track record developing formulations in various formats (capsules, tablets, gummies, liquids, etc.).
• Hands-on experience with scale-up, GMP standards, and analytical testing.

Technical & Scientific Skills:

• Formulation Science: Deep expertise in dietary supplement and functional food formulation; understanding of excipient functionality, interactions, and compatibility.
• Active Ingredients Knowledge: Strong background in vitamins, minerals, botanicals, probiotics, and emerging bioactive compounds; understanding of stability, bioavailability, and delivery mechanisms.
• Analytical & Stability Testing: Proficiency in HPLC, dissolution testing, microbial analysis, and stability protocols (ICH guidelines); ability to interpret and troubleshoot analytical data.
• Water & Moisture Behavior: Knowledge of water activity, moisture sorption, and humidity effects on formulation stability.
• Regulatory Framework: Understanding of dietary supplement regulations (FDA, EFSA, local requirements) and labeling compliance.
• Manufacturing Processes: Knowledge of tablet compression, capsule filling, granulation, and liquid manufacturing techniques.
• Software Proficiency: CRM software (Salesforce, HubSpot); familiarity with formulation software or statistical analysis tools (JMP, Design of Experiments) is a plus.

What Lesaffre can offer you: 

• Join a family business rich in a long history with human-oriented values with a mission: To Nourish and Protect our Planet, 
• Evolve in an enriching work environment and a multicultural context 
• You will experience intellectual challenges within a multi-expertise network.

At Lesaffre, diversity is a strength that enriches our culture and our teams. We are committed to offering you a work environment where you can thrive, regardless of your background, gender, age or abilities. We encourage all applications, as we believe that diverse perspectives strengthen our ability to innovate and meet the challenges of tomorrow.