Position Summary:

To receive telephone calls from relocating customers and successfully position the call for a sale or to schedule a field appointment for an outside sales representative.

Duties & Responsibilities:

1. Take qualified customers through critical selling path of gathering information, determining needs and scheduling installation appointment or scheduling an appointment for a field sales representative.
2. Must be a subject matter expert on relocation offers and promotions.
3. Ensure customer satisfaction by providing a high level of service to retain customer.
4. Work with other business units to resolve relocation issues, i.e. service, technical, credit/adjustments, etc).

Education/Certification:

• High school diploma. 

Experience:

• Minimum 1 year sales experience.

Skills:

• Demonstrated sales ability, including closing skills. 
• Ability to probe, conduct needs analysis and make appropriate recommendations.
• Strong communication skills.
• Ability to perform multiple tasks in a high call volume environment.
• Basic typing\PC experience required.
  

All your information will be kept confidential according to EEO guidelines.