Fintech Sales Associate

  • Full-time
  • Department: Customer Operation

Company Description

Since 2016, over 2 million Australians have logged on to the Lendi Platform to research, compare, apply for, and settle their home loans online. As such, we’re looking to introduce new talent into our team of Sales Associates, who support our brokers with lead qualification, and kickstart our customers on the journey to home ownership.

We’ve been recognised for our innovation, established industry-first direct platform integrations with some of Australia’s leading lenders, and we’ve settled more than $15 billion in home loans for our customers. Despite our strong track record as Australia’s #1 online home loan platform, we’re still in a growth phase, and we’re looking to find new talent to join our Fintech Sales Associate team.

Job Description

Master the art of sales, help people achieve their home loan dreams, and lay the foundations for your career growth.

Our Associates Team forms a vital layer of our sales organisation. This team focuses on setting appointments and driving qualified opportunities into the diaries of our franchisees and brokers around the country. As an Lendi Associate, you’ll handle inbound customer enquiries while also making outbound contact with leads to see if we can assist with their lending needs.

Day-to-day, you’ll leverage the magic of the Lendi Platform and its innovative features to enable seamless sales processes and create exceptional experiences for customers.

Key responsibilities of a Lendi Associate:

  • Prospecting customers over the phone and discussing their lending needs

  • Converting inbound and outbound leads into qualified customer appointments for our brokers

  • Identifying opportunities for customers to refinance their existing loans and obtain finance for new purchases

  • Leveraging your sales and relationship building skills to encourage customers to engage with our online platform prior to their appointment, where they can upload documents and provide their broker with key info

Qualifications

OUR IDEAL CANDIDATE:

This is a full-time role well suited to final year university students, new graduates, candidates with a background in sales, retail, or customer service, and those with an interest in pursuing a career in mortgage broking or the finance industry.

To nurture your skills and best position you for success and development, full-time office attendance is required during your first three months to immerse you in the business. Following this, high performers will have access to hybrid working options.

Additional Information

WHAT’S IN IT FOR YOU?

If you have aspirations of becoming a mortgage broker or building a career in the finance or fintech industry, then this is the role for you! The experience you gain in this role provides the perfect stepping stone to mortgage broking, and some of our most successful brokers made their start as Associates.

As a Lendi Associate, you:

  • have the ability to take control of your earning potential, with a base salary and results-based bonuses paid weekly

  • develop a solid sales foundation and gain an intimate knowledge of the home loan process and mortgage market

  • will have legitimate opportunities for career progression. Lendi Associates have progressed into tech, finance and leadership roles in our business, and some of our most successful brokers made their start as Associates.

  • receive best-in-class sales training, a dedicated mentor, and have the opportunity to learn from (and enjoy some healthy competition with) your peers on the sales floor

  • will belong to a family of over 1300 brokers and 600 team members. Our mantra is ‘we’re stronger united' and we offer regular social events and professional networking opportunities

  • have the opportunity to get our customers started in achieving their home ownership dreams

Our business is in a growth phase, and we are always looking to introduce new talent so we can meet the needs of our customers. As such, we are always advertising for evergreen opportunities across our business. If you haven’t been contacted for this role, you will be added to our talent pool and if something suitable arises, our team will be in touch.

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