Technical Customer Service Rep

  • Full-time

Company Description

Lenco Marine, Inc is the true industry leader in the marine and boating world – manufacturing not only trim tabs but also electric actuators, hatch lifts, switches and the all new Auto Glide boat leveling system. Having expertise in electric technology Lenco Marine has been engineering and manufacturing all of its products to make boating fun, safe and trouble-free since 1986. Therefore, it’s no surprise that Lenco’s trim tabs have all the high-tech features you have come to expect from one of America’s fastest-growing private companies. To put it simply, "We make the best boats better!"

At Lenco Marine, Inc our greatest asset is our people. We offer a friendly environment, benefits package and paid time off policy. We are in growth mode and need to add people to our already dynamic team. If you are interested in joining one of the best teams on the Treasure Coast, please submit your resume on-line: www.lencomarine.com

Job Description

POSITION SUMMARY

Provide technical customer service and troubleshooting

Typical work hours are Monday-Friday, 8:30am-5:00pm

Compensation Negotiable

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Constant customer interaction through inbound/outbound phone calls and emails
  • Provide technical assistance and trouble shooting
  • Processing of warranty claims
  • Status updates regarding customer orders
  • Perform all other duties as assigned

Qualifications

  • Technical expertise a must
  • Effective communication and computer skills required
  • Excellent work ethic and multi-tasking skills
  • Customer and team-oriented personality and enthusiasm
  • Ability to understand mechanical and technical concepts
  • Minimum of 2 years customer service required
  • Experience with Intuitive ERP a plus

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Physical demands: While performing duties of job, incumbent is occasionally required to stand for      full shift; walk; sit; Employee must occasionally lift and/or move up to 50 pounds.
  • Work environment: A/C work area, the noise level is usually moderate

Additional Information

ADDITIONAL INFORMATION

A background check and drug test is required for this position. We are looking for a dedicated person who wants to grow with our company.

Apply on-line: www.lencomarine.com

Please no phone calls!

“WE MAKE THE BEST BOATS BETTER”

4700 SE Municipal Court

Stuart, Fl 34997

 

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