Business Analyst

  • Full-time
  • Job Type: Permanent

Company Description

At Leidos, you’ll feel inspired by what you can achieve and will be supported by an inclusive and flexible culture that genuinely cares for your wellbeing. Together, we can be the difference.

We've got so much to offer, here are a just a few of the Benefits we provide our team:

  • Switch Days: Switch Days are a way to help make public holidays more personal, by enabling you to switch up to two public holidays for alternative calendar days that mean more to you
  • Life Days: Additional 12 days leave a year if you choose to opt in
  • Professional development and support to set you up for success and assist you in achieving your career aspirations.

Job Description

Your New Role

We have an opportunity to support a multi-year program to the Australian Defence Force working as a Business Analyst/ Business Process Analyst on our project.

  • Be a part of a strong team, with excellent customer engagement and leadership skills.
  • Define and document user problems, needs and/or enhancements opportunities.
  • Capture and model current and planned business processes.
  • Conduct user liaison for ICT activities including software development.
  • Coordinate and manage engagements with relevant stakeholders, including support teams, end users, and other involved in business analyst activities.
  • Provide feedback on areas for improvement within existing business processes, and support Organisational Change Management. 
  • Contribute to, improve, and enable delivery and escalation processes.
  • Support Change Management activities and the transition of solutions into production and operational use.
  • Develop plans, procedures, work instructions, manuals and other technical documentation for use by target staff.

Qualifications

About You and What You'll Bring

  • Previous military knowledge or ADF working experience would be beneficial
  • Requires expert knowledge of and ability to apply advanced technical principles, theories, and concepts.
  • Organisational Change Management experience and ability to bring the customer along the change management journey. 
  • Bachelor's degree from an accredited university in a related discipline, and/or equivalent experience/combined education.
  • 3-5 years of professional experience in Defence or similar industry preferred
  • Business Process Mapping Experience and Understanding
  • Strong presentation, engagement and communication skills (written and verbal)
  • Inquisitive attitude, and willing to ask if there is a better way of operating
  • Self-motivated and driven to achieve deliverables and positive outcomes
  • Proven strong collaboration skills and an ability to work proactively with technical staff, management, end users and other stakeholders to ensure that value is delivered to end users in a timely manner
  • Experience with MS Visio, Nintex, Holocentric and SharePoint are all desirable
  • Awareness of Power BI use
  • Bring your strengths to contribute to an excellent customer service culture.

Please note the successful candidate will be an Australian Citizen with an NV2 or higher Security Clearance.

Additional Information

What You'll Love

This is an important role for us, and as a result there's an opportunity to have a significant impact on your team, stakeholders and the business.

Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.

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