About Us

At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person here is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they can have.

About your new role

We currently have an opportunity for a Storage Engineer to join our dynamic team on a permanent basis.

You will be primarily involved in supporting and maintenance of a large enterprise environment spanning multiple locations, both within Australia and internationally. Reporting to the storage and data protection manager the responsibilities of this role will include but are not limited to, administering the storage solution, tuning system performance, installing system wide software, managing and maintaining capacity of the systems, and supporting storage hardware and software. Providing input into policies, procedures, and SOP’s relating to the management of the operational storage infrastructure. Interact with users and technical subject matter experts to ensure delivery is fit for purpose.

Follow defined ITSM processes including incident and problem analysis and management with technical issues. Perform post incident reviews and root cause analysis related to the technologies you’ll be supporting.

The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating multi technology platforms, solid communication skills and a desire to tackle complex problems.

Responsibilities

• Manage and maintain the ongoing operational requirements of the client and infrastructure relating to storage and data protection;
• Implement and test storage firmware and software upgrades;
• Design implement and administer new storage infrastructure installations;
• Administration and management of CommVault;
• Perform NetApp and CommVault restore activities as requested
• Implement and maintain organisational objectives for backup and restoration of data, in compliance with industry standards utilising Commvault backup technologies;
• Provide solutions to a variety of technical problems of varying scope and complexity;
• Reporting on Capacity usage
• Source and analyse relevant subject matter documentation;
• Contribute to IT support process and policy development;
• Ensure adherence to processes, procedures and security requirements
• Ensure the IT support products and services provided to programs are of the highest quality that satisfy all regulatory and technical requirements;
• Comply with legislation and Company policies, processes and instructions, including those relating to non-discrimination, environment, safety, duty of care, and the quality management system.
• Display behaviours that reflect the Company values.
• Take reasonable care of your own health and safety, and that of others, follow any reasonable instruction given by the Company, and report any concern(s) which may give rise to danger, and/or any injury which may occur in the workplace.

Here are some of the criteria that we think will bring success to the role. Don’t worry if you don’t tick all the boxes - if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go.

Coupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives.  You will also have:

• Substantial professional experience working in a role within an engineering or project environment (preferably in a similar industry);
• Substantial experience with Netapp technologies and infrastructure is essential.
• Proven experience administering, configuring and managing large scale storage and data protection solutions using NetApp and CommVault;
• Proven experience in the use of AQUIM
• Substantial knowledge and application of a broad range of skills including software, systems and enterprise architecture, software and hardware engineering, interface protocols;
• Strong individual contributor and team player in a professional environment
• Highly effective in managing multiple, concurrent activities, while understanding and managing priorities, dependencies and risk.
• Excellent communication (verbal and written) and interpersonal skills
• Good initiative in developing and improving systems and procedures
• Ability to independently develop and determine approaches to solutions in a practical and creative manner
• Strong conceptual, analytical and interpretive skills with high level of attention to details
• Strong focus on customer service
• Strong planning and organising skills

This role does require the successful applicant to be an Australian Citizen and have a minimum NV-2 security clearance.

What You'll Love

At Leidos, we welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups. We proudly embrace diversity and support our people at every stage of their Leidos journey in terms of inclusion, accessibility and flexibility. We look forward to welcoming you.

Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.