Introductions

At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person here is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they can have.

Your New Role:

As part of a small team, this position provides a wonderful opportunity to work across a variety of projects, platforms and environments to support critical work for Defence and Federal Government.

• Provide ITIL Change Management services to the program whilst working towards best practice approaches to Change Management and sharing knowledge across the team
• Provide on time, meaningful and high quality reports with detailed analysis targeted at the right audience
• Work closely with stakeholders to deliver pieces of work on time and within budget
• Provide Change Management Support activities for numerous projects
• Participate in the Continual Improvement program across relevant process areas
• Provide input to process changes across the multi-vendor environment, including delivery of ongoing training and development activities
• Ensure adherence to Governance structures for all new process design and existing process change
• Review all process improvement suggestions, including analysis of operational impact on customer, suppliers and internal delivery, and provide recommendation of solutions.

Please note the successful applicant must be an Australian citizen and hold a minimum NV-1 level Australian Government Security Clearance.

About You and What You'll Bring:

Coupled with your education and practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company’s objectives. You will also have:

• Bachelors degree from an accredited institution in a related discipline, or equivalent experience/combined education
• ITIL V3 Certification highly regarded
• Effective communication & the ability to work in a small team
• Strong understanding of Change Management fundamentals and best practice
• Incident management and response with relevant experience operating in a Defence related enterprise
• Demonstrable ability to consistently produce excellent results in a complex environment
• Good understanding and wide application of service management documentation and day to day requirements of managed services delivery
• Experience using ServiceNow is desirable.

What You'll Love

At Leidos we look after our staff. Flexible working practices, great team building initiatives, consistent learning and development opportunities, employee discounts and excellent exposure to a variety of technologies and projects are just some of the perks. We are growing and evolving, so it’s an exciting place to be.