End User Support Representative

  • Full-time
  • Job Type: Permanent

Company Description

Our name isn’t the only thing that’s unique about Leidos Australia. We’re a complex systems integration company building world-class solutions across government and defence that ensure peace of mind for the entire nation. Supported by global backing from our US network, we’re trusted by our customers to deliver the most innovative answers to their most complex challenges. Seriously interesting work that benefits and safeguards every Australian. That’s where you come in. 

Job Description

Your New Career

As a member of the End User Services (Desktop Support) team, you will provide Corporate IT services for Leidos Australian staff, ensuring all desktop services are managed and supported effectively. 

You will work closely with the Service Desk and Infrastructure teams to deliver a high level of service to the AU business by demonstrating proficiency in user desktop, laptop, software, printers, telephony, video conferencing and basic networking support.

Qualifications

About you and What You Will Bring

  • Demonstrated knowledge and experience with troubleshooting Windows domains and networks
  • Demonstrated knowledge and experience of client hardware and software deployment techniques
  • Moderate understanding and wide application of technical principles, theories and concepts in the field
  • Demonstrated experience working within an engineering or project environment (preferably in the defence industry)
  • Intermediate skills and experience in the use of MS Office and other relevant software packages and applications

Additional Information

This role does require the successful applicant to be an Australian Citizen and to be able to hold and maintain an NV-1 Clearance.

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