Our name isn’t the only thing that’s unique about Leidos Australia. We’re a complex systems integration company building world-class solutions across government and defence that ensure peace of mind for the entire nation. Supported by global backing from our US network, we’re trusted by our customers to deliver the most innovative answers to their most complex challenges. Seriously interesting work that benefits and safeguards every Australian. That’s where you come in.

Our Corporate IT team has an opportunity for a End User Support professional to maintain smooth operation of multi-user computer systems, including coordination with Service Desk and Infrastructure teams.

Your responsibilities will include;

• Provide deskside user support, including building and deploying machines.
• Install and configure standard company software packages and applications using customised in-house toolsets.
• Assist users with data backup and recovery.
• Assist users with network shares and printer mapping.
• Deploy solutions as part of a project or initiative according to organisation standards. 
• Investigate and resolve user requests and problems that arise from the recent PC Migration Project.

Tertiary qualifications from an accredited institution in a related discipline (typically Information Technology), and/or equivalent experience/combined education.

• High level of skill with the relevant technologies such as Microsoft technologies (Windows 10, Office, Lync), desktop and laptop hardware (HP, Dell), Cisco Phones, Mobility (Apple iPhone)
• Highly desirable skills in Windows Server, Exchange, Cisco Call Manager, Networking (Cisco, Juniper)

Your ability to provide outstanding customer service will see you suceed in this role.

Must be an Australia citizen and have a current Baseline security clearance.

This role will also require travel between Melbourne sites as required. This role will be based at our Scoresby office.

Applications Close, 11pm, 28th September 2018