Systems Engineer Sr - Citrix
- Full-time
- Job Type: Permanent
Company Description
Our name isn’t the only thing that’s unique about Leidos Australia. We’re a complex systems integration company building world-class solutions across government and defence that ensure peace of mind for the entire nation. Supported by global backing from our US network, we’re trusted by our customers to deliver the most innovative answers to their most complex challenges. Seriously interesting work that benefits and safeguards every Australian. That’s where you come in.
Job Description
You'll form part of a highly skilled team performing 3rd level application and system support for the Defence environment, as part of the Centralised Processing (CP) program. Working in a large and complex environment, your role will be to manage Citrix solutions and support project work across a broad spectrum of technologies including Exchange, SharePoint & Active Directory.
Specifically you will perform a variety of activities which involve standard procedures for Citrix Systems requiring familiarity and expertise with a broad field of Systems Engineering and knowledge, which may include:
- IT Support for Citrix platforms and advice on projects
- Operates as third level support for Citrix XenApp/XenDesktop farms and related-services
- Act as root cause driver to identify and remediate platform configuration issues or bugs
- Serve as operational 2nd/3rd level of escalation for Citrix XenApp/XenDesktop and related technologies
- Responsible for pro-active problem solving of Citrix XenApp/XenDesktop farm issues capacity problems, tune Citrix XenApp/XenDesktop environment to achieve optimal performance and availability
- Produce XenApp/XenDesktop health check processes and methods required to reduce and eliminate XenApp/XenDesktop issues effecting end users
- Lead resolution of specific issues and internal projects associated with assigned responsibilities for Citrix XenApp/XenDesktop platform and technologies
- Assist with delivery of project deliverables of Citrix XenApp/XenDesktop platform
infrastructure implementations - Act as a delegate for Citrix SME where required
- Provide knowledge transfer and training to other Systems Administrators
Qualifications
About you and what you will bring
Coupled with your education and practical experience, you will demonstrate a ‘can-do’, pro-active, approach
with the ability to understand the business, identify issues and develop relationships to achieve Leidos’ objectives.
- Proficient experience within the relevant technologies and domains
Professional experience in Systems Engineering using formal engineering methods - Professional Experience of the System Lifecycle using standard methodologies and techniques/tools
Demonstrated ability to consistently produce excellent results in a complex environment
Proficient Experience with administering complex Citrix environments. - Proficient Experience with administering a network infrastructure.
Professional Experience in planning and execution of tasks related to the evaluation of new Citrix based initiatives (Upgraded Versions, Third-Party Solutions, and Integration with additional Enterprise Systems). - Professional Experience in developing, configuring and maintaining document libraries, enterprise lists and site collections.
- Professional experience in configuring and monitoring Citrix services, applications, farms, service applications and web applications.
- Knowledge of computer security procedures and protocols
Additional Information
This role does require the successful applicant to be an Australian Citizen and ideally have a current NV-2 security clearance or be eligible to obtain one.