Digital Media and beyond.

• Design operation policies and formulate business strategy with the Executive team that align with overall company strategy
• Handle day to day office operations
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with Indonesian laws
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Report on operational performance and suggest improvements

• > 3 years of work experience as Head of Operations, Operations Director or similar leadership role
• Familiarity with all business functions including HR, office management, finance, supply chain and IT
• Knowledge of data analytics and reporting
• Good with numbers and financial planning
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind and problem-solving aptitude
• BSc/BA in Business, Computer Science or other relevant field