Cape Town Student Role: Part-Time Outbound Call Centre Agent

  • Part-time

Company Description

We are looking for bubbly, energetic students in Cape Town to join our Outbound Contact Centre team in a part-time role. Here you will get to have great conversations with some amazing people and provide them with offers that will truly change their lives!

Job Description

What you’ll do

  • Have conversations with a variety of people to explain various offers
  • Use scripts to provide information about offers, products etc. 
  • Initiate sales with potential customers over the phone / Persuade customers to accept/purchase the offer 
  • Listen to the customers' needs to generate sales / leads
  • Handle questions, objections or complaints in a professional manner 
  • Gather and document customer information, payment methods, purchases, and reactions to products
  • Walk customers through certain processes 
  • Accurately record information about the call 
  • Meet / exceed set targets 

 

Why work with us? 

  • Real-life work experience to add to your CV. 
  • A mission-filled role where you actually get to make a difference - Some feedback from our team: “ It’s great to get to wake up, go to work and know that I am making a difference”. 
  • A market-related basic salary is in place to ensure that you walk away with a guaranteed income each month, however, you are able to earn much more than that through our competitive commission structure - the more sales / leads you generate, the higher your income will be.
  • We are a fun, energetic team that works in a casual environment - no stuffy suits for us! 
  • Our supportive enablement team provides you with all the necessary training and support throughout your journey. 

Qualifications

What you bring 

  • Energy and enthusiasm in all interactions  
  • Amazing objection handling and persuasion skills 
  • Excellent communication skills
  • Proficiency in English and Afrikaans
  • Computer literacy

Additional Information

What to send our way

  • If you are interested (we hope you are), please click apply and upload your CV and maybe a short note about why you are the perfect fit.
  • Once you have applied, you will receive an automated email with a link to a quick questionnaire.  
  • Once we have reviewed your full application, we will review and reach out to you with feedback and, if applicable, any next steps. 

 

The Legal Stuff 

  • There is a market-related base salary in place as well commission for each sale that is made. 
  • This is an office-based role where you will be expected to work Monday to Friday in our office in Cape Town Central. You will be able to work shifts to accommodate your varsity schedule