Residence Manager

  • Full-time

Company Description

LanePark Sidney is a senior living community owned and operated by a team of seasoned leaders converged to create an unparalleled experience for seniors, their families, our associates, and the surrounding towns.  Our company isn’t about being different or better necessarily, we’re about being personal and real.  At LanePark, every single person matters. That’s what we do:  Personal Matters

We “flip the org chart upside down", empowering everyone to do the right work.  We know the "right work" is removing barriers to a personalized experience.  We have redefined what leadership means. 

Everyone is a leader at LanePark and those in positions with management responsibility will experience a humbling, “servant leadership” culture.  We don’t “recruit” for “open positions”.  We extend invitations to those who exude our excitement to serve and live our values out of pure and authentic connection.  For us, it’s not how well you do what you do, it’s why you do what you do.

Invitations are made following a rigorous talent and team selection process, which includes scientific behavioral assessments, peer and group dialogues, community integration processes, and the ability to promote our collective values to new residents. 

If after reading this you are energized, we want to speak with you.  Only the focused and authentic shall apply.

Job Description

The Residence Manager has responsibility for directing and managing all aspects of the community which includes sales, marketing, and operations. A critical aspect of this position is attaining and maintaining occupancy levels for each community service offering and appropriate rates– this is accomplished through the implementation of detailed marketing plan, marketing to referral sources, and qualifying and closing sales.

Operations management must be in keeping with the philosophy and mission of the company. Also, develop and maintain a high level of resident and employee satisfaction. Incorporate The LanePark “Personal Matters” into all aspects of the community operations; this includes the vision, mission, and individual department standards and expectations. Require and promote teamwork in all aspects of the community’s operations and specifically in the provision of resident services.

Qualifications

• Minimum of a baccalaureate degree in a business, marketing, or a related discipline or an LPN or RN license.

• Experience and proven success in a sales/marketing role required and the ability to execute effective sales programming.

• Documented and validated leadership experiences SPECIFICALLY related to growing businesses that raised the bar on customer experience, employee engagement and bottom line results. 

• A desire to develop relationships, reach out and SOLVE our prospect’s problems.

• A “fire in the belly” motivation to BUILD a team, be part of a team and support a team to achieve greatness. 

• Drive to develop people, teach them and share how the entire operation works. 

• Ability to gain a working knowledge of the “senior care” industry, specifically the services we offer at our community.

Additional Information

Salary is important to everyone, especially good sales people.  Money counts.  But what counts more is "fit".  This position will pay well and the total earned income for the fortunate invited team member will be driven by measurable results.  We pride ourselves on paying well, but we don't pay for entitled mindsets or mediocre performance.  Oh, and... there's always multiple ways to earn income such as promotions, special bonus incentives, benefits and the non-dollar earnings of being selected to join an exclusive team  and company that builds and manages senior living differently.

 

If you think you're up to our standards, we want to talk.  Be awesome.