Seasonal Customer Support Group Administrative Assistant (Hybrid)

  • Full-time

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

We are seeking a Seasonal Administrative Assistant to support Lakeshore’s CCP Services Group (CSG). In this role, you will create and approve independent contractor invoicing, as well as assisting with onboarding tasks for new CCP workers. The position also requires conducting research on vendors across the country. The ideal candidate has top-notch written and verbal communication skills, in addition to strong administrative skills and attention to detail.

A day in the office looks like this: 

  • Verifying and submitting timecards for independent contractors 
  • Checking independent contractors’ availability 
  • Booking independent contractors’ travel; overseeing travel invoice retrieval and reconciliation 
  • Creating and updating Salesforce records as needed 
  • Assisting with expense reports and invoice approvals 
  • Performing additional departmental analysis and reporting 
  • Supporting the team and management in daily activities and tasks 
  • Jumping into time-sensitive projects wherever needed 

Qualifications

Got the skills and experience? Here’s what we’re looking for:

  • 1 year of experience in a professional office setting 
  • Ability to juggle multiple projects with superb accuracy 
  • Strong sense of urgency and a “can-do” attitude 
  • Ability to work under deadlines in a fast-paced environment  
  • Intermediate proficiency in Microsoft Excel; knowledge of Salesforce a plus 
  • Proven proficiency with Microsoft Word and Outlook 
  • Experience in customer support preferred 
  • Quick learner and strong desire to help others 

Additional Information

And here’s our end of the bargain! 

  • Hourly: $17-$20
  • Generous employee discount
  • Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

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