At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

In a time of unprecedented expansion, we are seeking a Director of Sales Training and Enablement to join our team. In this new leadership role, you will lead a team that has been created to assess business learning and skill gaps, design learning journeys and build out enablement programs that focus on product knowledge, leadership development, onboarding, selling skills and operational excellence. The position will be responsible for developing and driving strategies that enable our Sales teams to achieve their revenue targets, improve sales efficiency and enhance customer acquisition. Applicants should possess a strong business acumen and have proven success across business units, companies and industries. The ideal candidate has the ability to design, build and steward a comprehensive vision and strategy aligned to business objectives. 

A day in the office looks like this: 

• Learn the business and its needs, consult key players and influencers, and seek partners for input and prioritization 
• Lead strategic and operational planning, in partnership with Sales leaders, to achieve business goals by fostering innovation and prioritizing digital learning through multiple formats and modalities 
• Drive continuous process improvement and drive recommendations and enhancements to support and promote selling strategies 
• Work closely with Sales leaders and Inside Sales leadership to define the optimal performance measurements required to ensure sales organization success 
• Oversee the delivery of field training to Sales, Sales Management, and Sales Support teams 
• Provide strategic direction and solutions that help support our long‐term performance management strategy, including developing KPIs in partnership with the RVP/RDs and Sales leaders 
• Prioritize competing initiatives and cascade based on dependencies and impact 
• Identify cross-departmental opportunities that driving unity and continuity amongst the core teams, including Inside Sales Support teams 
• Manage the development and implementation of instructional materials (tutorials, digital interactives, user guides, audio and video content—including scripts, storyboards, navigational text, assessment tests, etc.) that transform technical information into professionally written, engaging instruction 
• Conduct skills-gap analyses to identify areas of improvement by working closely with the Sales team to identify challenges they face on the job 
• Measure, monitor and report on the impact of program implementations, training initiatives and the overall performance 
• Identify, evaluate and recommend external training partners and manage their selection, performance, budgets and integration into existing learning roadmaps and systems 
• Leverage insights from data and research to evaluate program effectiveness, driving improvements to procedures, services or offerings 
• Oversee the communication of program results and impact to key stakeholders 

Got the skills and experience? Here’s what we’re looking for: 

• Bachelor’s degree or above 
• 6–9+ years of combined experience in corporate learning/instructional design, talent management and/or HR business partnership in a fast-paced, high-growth environment  
• Knowledge of adult learning and instructional design strategies for performance-based outcomes 
• Ability to innovate and move quickly without constraints of previous processes 
• Exceptional facilitation and communication skills at all leadership levels 
• Strong prioritization, project management, organization skills and timely delivery  
• Excellent team management and servant leadership skills with proven history of achieving ambitious outcomes 
• Exceptional verbal and written communication skills, with proven results influencing change leadership in an established culture 

And here’s our end of the bargain! 

• Salary: $150,000-$175,000 with an annual bonus of up to 20%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.