LabourNet is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The LabourNet Group is currently experiencing tremendous growth and as such we’re constantly searching for top talent.

We are looking for an Labour Law Team Leader who will be responsible for securing, developing and maintaining client relationships. Become a strategic partner to the Labour Law base by raising the level of contact and staying visible within the base. Consulting with a high degree of industry expertise and knowledge across the Labour Law base (where required). Development and retention of team. Management and leading of the Labour Law Consulting team. Ensuring the product is delivered according to spec and clients are retained at 95%. Strategic link between the Consultants and the PM to collaborate on product design, etc. Management of capacity and COS in the team (Area Focus, etc.).

You will be responsible for:

Self-Development:   

• Completed all LAPs and Career Path elements     
• Completed LAMP   
• Maintain average performance of 90%
• LWO capacity

Staffing:

• No less than 75% of staff retained.
• Retention and personal development plans drawn up for all employees in team, taking into consideration employee career aspirations together with their current length of service, to mitigate the relevant risk whilst also discussing their career path on a quarterly basis.
• JDs signed off by all members of team within their first week of employment
• BSCs for whole team are completed by COB on the 7th working day of each month
• All staff members within the team comply with the relevant Career Path criteria.
• All salary related admin is done as per set dates and submitted to PM
• Schedule and attend all meetings with allocated reports
• Spot check the quality of recommendations 

Client management:

• 95% retention of IR base in team
• Regular check-ins with clients
• Contacting and providing feedback to clients based on the Client Survey.
• Ensuring cancelling clients are contacted and every attempt is made to save them.
• Billing target achieved on monthly basis
• Acquire a thorough understanding of key client needs and requirements
• Continuously proposing solutions to clients that meet their objectives

Reporting:

• Reporting on the team to the PM, etc.

Growth:

• Collaborate with CRM / CRC as a Product Expert
• Identify opportunities in existing client base and liaise with CRM / CRC
• Provide strategic feedback to CRM / CRC

You'll need a customer-first mindset and the following skills to succeed in this role:

Experience required:

• Completed all LAPS as per the career path

Qualification:

• B-Degree in IR/Law/HR/Industrial psychology or related field
• Completed all Career Path elements

In return, we offer you

Culture

We pay attention to output rather than time spent, and we offer a flexible working environment.

Employer of choice

Our managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid).

Flexibility

You must look after yourself; you cannot pour from an empty cup, and we prefer work-life integration to work-life balance.

Passion

Bring a sense of purpose to work and depart with a sense of success.

How we work at LabourNet

Gone are the days when you had to sit in traffic to go to work! Our hybrid working approach enables employees and their supervisors to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives. We can now create an office environment wherever we are, while sustaining virtual cooperation between our employees and teams, thanks to technology.

Why should you join LabourNet?

It's more than just a job with LabourNet. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions. Every year, you can help us by facilitating HR best practice, by securing our company's ultimate compliance across the whole employee life cycle! In the end, you've created a profession that no one could have predicted.

Who are we?

Your Strategic Partner in Human Resource Solutions

Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business. LabourNet strives to become an extension of your HR department to fulfill your compliance needs, allowing you to keep a relentless focus on core activities.

The trusted compliance partner to employers, solving their evolving compliance needs.

What do we do?

We provide leading compliance solutions through-out South Africa that implement best practices within the businesses we partner with.