Manager, Pro Business US
- Full-time
Company Description
MAKE UP FOR EVER is a collective of makeup artists co-creating high-performance products and services. Through our artistry we inspire and empower people to unleash their personal edge. Since its inception in 1984, MAKE UP FOR EVER has been collaborating with professional makeup artists to stay at the cutting-edge of technological and artistic advances, while offering everyone access to all products and benefits. At MAKE UP FOR EVER, we are a team, we are your team, and everyone is welcome.
Job Description
MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a Manager, Pro Business US to drive growth within our Pro Business sector. Reporting to the Director, Pro Business and based in our New York City office, this person will be responsible for managing existing and new Pro Retail, School, Production and Corporate accounts. Responsibilities include developing and managing key account relationships with professional beauty schools, pro retailers, production, and distributors. This role focuses on driving brand growth and loyalty within these channels through strategic account management, proactive sell-in initiatives, the execution of effective trade marketing programs, accurate sales forecasting, support education needs in schools and management of kitting programs for beauty schools. The Pro Business Manager will serve as a primary point of contact, building strong partnerships and working collaboratively with internal teams to achieve sales targets and elevate the MAKE UP FOR EVER brand presence.
What You’ll Do:
- Account Management (Beauty Schools, Retailers & Distributors):
- Serve as the primary point of contact for assigned beauty schools, retail accounts, and distributors.
- Develop and maintain strong, long-lasting relationships with key decision-makers (e.g., school directors, retail buyers, store managers, instructors, and sales teams).
- Conduct regular account meetings to assess needs, provide product knowledge, and identify opportunities for growth.
- Develop and execute customized account plans to achieve sales targets and brand objectives for each channel.
- Beauty School Kitting Management:
- Manage the execution of product kitting programs for beauty schools with internal 3PL partner.
- Collaborate with the education team to determine appropriate product selection and kit pricing for beauty school programs.
- Manage inventory and ensure timely delivery of kits to beauty schools.
- Track and analyze the performance of kitting programs, identifying areas for improvement.
- Education
- Onboarding new school accounts providing education to instructors
- Manage online education platform & library
- Sell-In Initiatives:
- Proactively drive sell-in of new products and collections to beauty schools, retailers, and distributors.
- Develop and deliver compelling product presentations and demonstrations.
- Collaborate with accounts to optimize product assortment and merchandising strategies.
- Create and manage opening order programs and incentives for new accounts.
- Provide ongoing training and support to account staff on product knowledge and sales techniques.
- Trade Marketing & Brand Activation:
- Develop and execute trade marketing programs to enhance brand visibility and drive sales within beauty schools, retailers, and distributors, including activities and initiatives at trade shows.
- Coordinate in-store/in-school, promotions, and workshops.
- Manage product placement and visual merchandising to maximize brand impact.
- Ensure consistent brand messaging and execution across all touchpoints.
- Provide feedback to leadership on product trends and customer needs.
- Inventory Management
- Track inventory and ensure forecast is up to date with account changes
- Sales & Reporting:
- Achieve or exceed sales targets for assigned accounts.
- Develop and maintain accurate sales forecasts for assigned accounts, considering historical data, market trends, and promotional activities.
- Track and analyze sales performance, identifying areas for improvement.
- Prepare regular sales reports and forecasts for management.
- Monitor competitor activity and market trends.
- Collaboration:
- Work closely with internal teams (e.g., sales, marketing, education, supply chain) to ensure alignment and support for account initiatives.
- Partner with the education team to develop and deliver training programs for beauty school students, instructors, and distributor sales teams.
- Communicate account feedback and insights to internal teams to inform product development and marketing strategies.
- Budget Management:
- Manage trade marketing budget for assigned accounts, ensuring efficient allocation of resources.
- Track expenses and ensure compliance with budget guidelines.
Qualifications
- 5+ years proven experience in sales, account management, or business development, preferably within the cosmetics or beauty industry.
- Excellent customer service and relationship-building skills.
- Strong ability to adapt to challenging situations and anticipate client needs.
- Demonstrated ability to work effectively within a team and cross-functionally.
- Solid understanding of business processes and budget management.
- Bachelor's degree in business or a relevant field is preferred.
- Strong analytical skills and proficiency in data analysis.
- Advanced skills in Microsoft Excel, Word, and PowerPoint.
- Must be available for domestic travel approximately 20% of the calendar year.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- A proactive, results-oriented approach with a focus on achieving sales targets and driving business growth.
Additional Information
What We Offer:
- Salary Range: $75,000.00 - $95,000.00
- Hybrid work environment
- Medical, Dental, Vision Insurance Plans
- 401 (k) match
- Employee Assistance Program
- Employee discount + make-up allowance
- Tuition reimbursement
- Pet Insurance
- Commuter Benefits
- Work from Home equipment stipend
- Competitive annual bonus potential
- Growth & development within the LVMH group
MAKE UP FOR EVER, LLC uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of experience, performance, and tenure. The bottom third of the salary range is the targeted pay level for employees developing in their role. The middle third of the salary range is the targeted pay level for employees with significant tenure in their role and are strong performers. The upper third of the salary range is the targeted pay level for employees with significant tenure in their role and are consistently high performers. While the published salary is a good faith reflection of the targeted salary level for the position, MAKE UP FOR EVER, LLC reserves the right to pay outside of the published salary range.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.