Fresh offers a hybrid working schedule with three fixed days in office, and two days remote. This role is based in our New York Office.

WHO WE ARE

Fresh is a global company headquartered in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. With over 30 years of expertise, we are driven by our boundless curiosity and sky’s the limit approach. Whether developing a breakthrough formula, designing a marketing campaign, or welcoming guests in our shops, our teams are passionate about creating everyday indulgences that transform skin. As a lifestyle beauty brand within the LVMH group, we foster an inspiring, inclusive environment with world-class benefits that encourages everyone to dream big, because that’s how we got here.

Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.

Our vibrant Digital Team is dedicated to revolutionizing the online shopping experience and steering our brand through the digital landscape. Fueled by a commitment to innovation, we strive to craft imaginative solutions that resonate with our customers. By seamlessly collaborating with international markets, we aspire to set new standards in the world of e-commerce, constantly pushing the boundaries of what's possible. Join us on this journey to redefine digital excellence and create meaningful connections with customers globally.

Your Impact to the role:

• Manage the day-to-day Online operations of the online business, strategy execution, and innovation for the global eCommerce department (i.e., new website product features or functionality, project management, etc.)
• Assist in the coordination and execution of digital channel marketing across SEM/SEO, email, SMS, etc.
• Coordinate and distribute online strategic eCommerce cascades across markets; ensure global online strategy is being implemented across all channels
• Work with the global marketing team and markets to create and implement global content storytelling, online promotions, and campaigns
• Monitor website analytics and customer feedback to identify opportunities for improvement across all commercial channels
• Stay up-to-date with eCommerce trends and best practices to maintain a competitive edge
• Assist with the development and execution of strategies to drive online traffic and sales

Your impact in your first year:

• Demostrate proficiency levearaging digital tools, identify & deliver on KPIs, identify trends to continuously improve online sale performance
• Lead and coordinate comprehensive global eCommerce initiatives such as content & website enhancements, channel marketing, promotions, etc. that will help contribute in significant growth
• Enhanced project management skills within cross-functional teams in our global, North America, and international markets

Physical Requirements:

• Must be able to remain in a stationary position on average of 7.5 hours/day.
• Light to moderate lifting may be required.
• While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.

WHO YOU ARE

You have:

• 1+ Years of Experience Required in Consumer Insights

You can:

• Manage multiple projects at once and excited about the eCommerce / Digital landscape

You possess:

• Proven experience in eCommerce, preferably in a coordinator or similar role
• Strong understanding of eCommerce platforms such as SalesForce
• Excellent analytical and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong communication and interpersonal skills
• Proven Project Management Skills
• Strong Written and Verbal Communication Skills
• Proactively make recommendations on process improvement and new ways of working
• Ambition to learn more, with a curious mindset
• Strong passion for the beauty industry
• Out-of-the-box thinking with a Sky’s the Limit mentality

WHAT WE OFFER YOU

Training & Development and Culture

• Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
• Opportunities for networking and building relationships with LVMH Community and Network
• Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups

Mental Health Support

• Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
• Free 24/7 confidential mental health support

Paid Time Off and Flexibility

• Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays
• Two fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remote

Fertility and Family Planning

• Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
• Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
• Travel & lodging for those who can’t access care
• Back-up dependent Care and Tutoring

Fresh and LVMH ‘Perks’ and Discounts

• Fresh In-Store Discounts and Gratis
• LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
• Pre-Tax Commuter Benefits through Wage Works
• Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)

Health Care

• Medical, dental and vision

Retirement and Additional Benefits

• 401k with Company Match + Additional Employer Contribution at eligibility

Fresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.

The salary range for the role is $70,000 - $80,000 USD. 

All your information will be kept confidential according to EEO guidelines.