Join us and make YOUR mark on the World!

Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability. 

Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

We're looking for an IT Operations Specialist to perform a combination of specialized, complex operational and task-oriented duties related to the management of materials and services, identifying, and enforcing controls regarding the acquisition requirements working closely with procurement representatives. Assist with the management of equipment in multiple locations. This position is in the Information Technology Operations (ITO) Division supporting the Livermore Information Technology (LivIT) Program within the Computing Directorate.

This position may offer a hybrid schedule, which includes the flexibility to work from home one or more days per week, after a probationary period. The specifics of the hybrid schedule, including the exact number of days required in the office and virtual work options may vary based on the needs of the team and the organization. 

You will

• Collaborate with technical personnel to develop and implement standards and specifications. Communicate with a variety of commercial manufacturing companies, suppliers, and technical Laboratory personnel in a clear and concise manner, both verbally and in writing.
• Utilize ServiceNow workflows, dashboards, and record management for daily responsibilities managing multiple scopes with frequently changing priorities and short timeframes.
•  Assist with the Management for LivIT Wireless, Field support, Telecommuting kits, and Onboarding property centers.
• Coordinate shipping logistics involving optimizing various elements of materials and shipping requirements. This includes streamlining schedules, enhancing communication among stakeholders, synchronizing with inventory management.
• Utilize ServiceNow, receive various types of inventories detailing IT related information from products to ensure proper tracking and assigning to customers, including receiving and inventory action reporting as required.
• Perform other duties as assigned.

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship. 
• Experience coordinating work activities, workflow and processes for a service operations/customer service area.
• Proven administrative and organizational skills including coordinating multiple activities, projects, and independently determining and setting priorities and goals.
• Demonstrated ability to exercise sound judgment and effective decision-making skills.
• Knowledge of IT equipment i.e. iPhones, iPads, computers (Windows/MAC) to help resolve problems between vendor and customer requests. 
• Intermediate computer skills and experience with Microsoft Office Suite and the ability to learn new software quickly.
• Experience working under minimal supervision, in a multitask environment with rapidly changing deadlines, instructions, priorities, and frequent interruptions.
• Experience providing customer service and demonstrating strong interpersonal skills interacting with both customers and vendors of all levels.
• Effective written and verbal communication skills with the Ability to communicate effectively, understand diverse needs, and build positive and lasting professional relationships.

Qualifications We Desire

• Ability to acquire and maintain Technical Release Representative (TRR) certification.
• Experience with ServiceNow and Property Management tools.

Pay Range

$82,140 - $100,608 Yearly at the A07.1 level

This is the lowest to highest salary in good faith we would pay for this role at the time of this posting. Pay will not be below any applicable local minimum wage. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

#LI-Hybrid

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request. 

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.