Senior Director, R&D - Clinical solutions

  • Full-time

Company Description

With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.

At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.

Job Description

Senior Director, R&D – Clinical Solutions

At LGI Healthcare Solutions, we don’t just develop software — we enable healthcare organizations to operate with confidence, precision, and resilience. As Senior Director, R&D – Clinical Solutions, you will shape the next phase of evolution of our clinical portfolio and have a measurable impact on the healthcare system.

WHAT WILL YOUR DAYS LOOK LIKE AT LGI HEALTHCARE SOLUTIONS?

The Senior Director, R&D – Clinical Solutions is responsible for the execution and operational performance of LGI’s clinical portfolio (15+ products spanning multiple technology stacks), while contributing to portfolio and architectural decisions through close collaboration with Product, Architecture, and the Chief R&D Officer.

Reporting to the Chief R&D Officer, you will lead four R&D managers and oversee more than 60 employees (internal and consultants). You will align engineering with corporate priorities, ensure disciplined execution, and continuously improve productivity, quality, and scalability.

You are accountable for measurable production performance, ensuring that our clinical solutions remain reliable, secure, and high-performing when it matters most: in real care environments where stability and speed directly impact care delivery.

HOW WILL YOUR CONTRIBUTIONS BE VALUED?

Strategic Leadership and Vision

  • Define and execute the clinical R&D strategy aligned with corporate priorities.
  • Collaborate with Architecture and Product leaders to guide technology choices; highlight risks, options, and investment proposals related to technical debt, modernization, and sustainability.
  • Support executive decision-making by clearly structuring trade-offs (innovation, risk, cost, timelines, and long-term value).

Operational Excellence and Impact

  • Ensure predictable, high-quality delivery across the portfolio.
  • Establish a KPI cadence covering delivery, productivity, defects, and production performance.
  • Strengthen monitoring, release discipline, and incident management to reduce defects.
  • Deploy tools, automation, and practices that increase engineering efficiency.

Organization and Talent

  • Design and evolve the organization to maximize impact and alignment.
  • Translate corporate objectives into measurable team targets and manage performance rigorously.
  • Maintain high engagement while addressing underperformance firmly.
  • Proactively develop the capabilities required to achieve portfolio objectives through strategic workforce planning, succession management, targeted hiring, and continuous skills development.
  • Reduce single points of failure through documentation and cross-training.

AI as a Strategic Accelerator

  • Promote responsible and measurable adoption of AI tools to increase engineering productivity.
  • Identify, pilot, and scale high-impact AI use cases, with clear success metrics and risk control mechanisms.

Qualifications

WHAT YOU BRING TO LGI HEALTHCARE SOLUTIONS TO SUCCEED IN THIS ROLE:

  • 15+ years of progressive experience in software engineering, including managing managers in multi-product environments.
  • Proven ability to improve delivery performance, production stability, and organizational productivity at scale.
  • Experience in healthcare IT or regulated environments is a strong asset.
  • Strong executive presence: comfortable with senior stakeholders; able to simplify complex technical issues and influence strategic decisions.
  • This role requires full proficiency in both French and English, as the selected candidate will work with documentation in both languages and communicate, both verbally and in writing, with clients, partners, suppliers, colleagues, and international French- and English-speaking stakeholders.

SUCCESS IN THIS ROLE WILL BE MEASURED BY REAL AND VISIBLE IMPACT:

  • Improved delivery predictability and execution performance.
  • Measurable productivity gains supported by clear metrics.
  • Reduction in production incidents and customer-facing defects.
  • Strong team engagement and organizational resilience.

Additional Information

Additional information

Here are the many benefits to ensure your personal and professional well-being as well as financial health:  

  • Remote, in-office, or hybrid work, with the option of flexible hours to promote balance and performance 
  • Group insurance plan and group RRSP with employer participation in effect from day one 
  • Minimum of 3 weeks vacation + 5 days personal leave per year 
  • Access to a telemedicine service and a complete assistance program for all employees and their family 
  • Access to a leading e-learning platform and hours allocated for training and professional development
  • More than 40 years of expertise in the health IT field opens the door to many career opportunities 
  • Projects integrating Agile methodology 
  • Employee discount program  
  • An organizational culture rooted in the values of courage, determination, excellence, and collaboration around which we come together to develop technology solutions for the healthcare field. 

If you are interested in this position, we would be very happy to tell you more about the role, the team, and life at LGI Healthcare Solutions.  

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