With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.

At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.

Are you looking to advance your career by joining a team of bright, bold professionals who are committed to improving patient care?   

Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

How will your contributions be showcased?

Relational database management system

• Maintain the relational database management system to ensure compliance with service contracts;
• Provide day-to-day Level 3 support to all Customer Experience Advisors, Professional Services Specialists, and Developers in the use of the relational database management system;
• Administer LGI customers' databases using best practices (choice of optimum parameters, backup strategies, etc.);
• Expertise in SQL Server (Always-On) database recovery solutions;
• Control database access authorizations.

Optimization and improvement of work tools

• Optimize external customer databases to maximize performance and resolve irritants;
• Test internal database solutions and recommend improvements or changes to current methods when required;
• Develop and write training, procedures, and documentation so that consultants and specialists can intervene at the first level whenever possible. This coaching and training responsibility also applies to external customers.

Problem analysis

• Identify problems, draw up an action plan, and recover databases in the event of a disaster (data corruption, deletion, or similar);
• Analyze and minimize the risk of service failures at external customers by proposing tools and processes for redundant environments.

Other related responsibilities

• Advise as required during calls for tender and provide relational database management system information for tender documents;
• Attend training courses and workshops to ensure quality service to internal and external customers;
• Collaborate actively with the SQL Server architect (modeling, guidance, etc.).

What you will bring to LGI Healthcare Solutions to succeed in the role:

• University degree in computer science;
• 10 years of experience working with a database management system;
• Take relevant training courses as part of your job to keep up to date with the latest technologies;
• Excellent knowledge of Microsoft SQL Server;
• Good knowledge of the Windows operating system;
• Knowledge of Oracle databases, an asset; 
• Team spirit, thoroughness, and professional integrity;
• Analytical skills; 
• Stress and priority management;
• Autonomy;
• This position must be bilingual as the candidate will be responsible for working with documentation in both French and English and communicating, orally and in writing, with both French-speaking and English-speaking partners/clients/suppliers/colleagues.

Here are the many benefits to ensure your personal and professional well-being as well as financial health:  

• Remote, in-office, or hybrid work, with the option of flexible hours to promote balance and performance 
• Group insurance plan and group RRSP with employer participation in effect from day one 
• Minimum of 3 weeks vacation + 5 days personal leave per year 
• Access to a telemedicine service and a complete assistance program for all employees and their family 
• Financial contribution to your training and professional development 
• More than 40 years of expertise in the health IT field opens the door to many career opportunities 
• Projects integrating Agile methodology 
• Employee discount program  
• An organizational culture rooted in the values of courage, determination, excellence, and collaboration around which we come together to develop technology solutions for the healthcare field. 

If you are interested in this position, we would be very happy to tell you more about the role, the team, and life at LGI Healthcare Solutions.  

Apply now!