At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles. Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, sales, digital solutions, back-office and content moderation.

• Deliver excellent customer service through phone, email, and chat channels with efficiency and a friendly attitude.

• Resolve customer inquiries and issues promptly and professionally.

• Accurately document customer interactions to maintain high service quality.

• Collaborate closely with team members to enhance the overall customer experience.

• Adhere to internal processes and provide feedback to help improve service standards.

• UE Passaport, Job Seeker Visa for Portugal or Residence Card in Portugal

• Native or fluent in Hebrew (both written and spoken)

• English B2 or C1

• Minimum: High School Diploma

• Previous experience in customer service is a plus but not mandatory

• Positive, proactive mindset with strong communication and problem-solving skills

• Ability to work independently and as part of a team

• Comfortable using computer systems and technology

• Flexibility to work rotating shifts if required

• 📍 Work Location: Lisbon – start your international career in a vibrant, multicultural city.

• 💼 Employment Contract: Secure, full-time position with a reputable global company.

• 🚀 Career Growth: Opportunity to develop in a multinational environment, with a complete training and familiarization phase.

• 🛫 Relocation Package:

  • Round-trip airfare covered (initial flight and free annual flight to your homeland)

  • Shared accommodation upon arrival

  • Reimbursement of travel-related expenses

  • Support throughout your relocation process

• 🩺 Health & Well-being:

  • Comprehensive health insurance from day one

  • Access to wellness programs and mental health support

• 🎓 Personal Development:

  • Free Portuguese language courses

  • Fun and enriching activities like surfing, soft trekking, and more

• 🎁 Extra Perks:

  • Employee discounts

  • Career development opportunities

  • A supportive and dynamic workplace where your contribution is valued

• Ready to take the next step?
  Join a team that values your talent and supports your growth. Apply now and start your exciting career journey in Lisbon!