Senior Product Manager I, Windows

  • Remote, Yerevan, Armenia
  • Employees can work remotely
  • Full-time

Company Description

At Krisp, we are developing and launching applications that enhance the professionalism and productivity of employees and contact center agents. Krisp mutes background noise bi-directionally during calls and is the only software available in the market to do so as an application, becoming a virtual microphone and speaker within Windows, Mac OS, and VDI. We are out front leading this market, with partners and customers including Sitel, Concentrix, Discord and many others. Our team is defining the future of how remote employees vastly improve their voice and video communications.

Job Description

As a Senior Product Manager - Windows, you will be responsible for leading Krisp’s Windows desktop application. In this role, you will define and grow our Krisp Windows app and deliver exciting new features using the cutting edge audio and video technologies for our consumer and enterprise customers. You should be a technically curious and capable person who is able to understand complex technical problems, work with very smart engineers, and deliver a world-class product on time with high quality.

What You'll Do:

  • Grow our Krisp Windows desktop app and build the roadmap of the next features that add business value and exceed expectations of our consumer and enterprise customers
  • Gather user research and customer requests and translate them into clear and concise technical product requirements
  • Work closely with consumer and enterprise users to identify the needs and make the customer’s voice heard inside the organization
  • Collaborate with engineering, support, marketing, sales, customer success, and design teams to effectively drive releases of new features
  • Create a consistent, unified experience across products, platforms, and devices
  • Plan product launches, collaborate with stakeholders on marketing activities, documentation, support requests, and sales enablement
  • Engage with our largest customers, partners, other product managers, and cross-functional teams to design, deliver, and support solutions that make our customers successful
  • Communicate clearly and effectively orally and in writing

Qualifications

What We’re Looking For:

  • 3+ years of experience as a product manager in a fast-paced, preferably in SaaS-based enterprise-focused organization
  • Understanding of enterprise companies needs, their requirements, constraints, workflows, decision-making process and ability to articulate what is important and what is not
  • Having a proven track record of managing and successfully delivering new products and features, ensuring that iterative development leads to successful customer experience
  • Having a good design feel and aesthetics with the ability to articulate an excellent UI and UX experience
  • Experience with work with data and making data-informed smart decisions
  • Being detail-oriented, organized, ethical, responsible, and self-motivated
  • Bonus points: software engineering background, experience with desktop products

Additional Information

Benefits at Krisp:

  • Competitive compensation
  • Stock options
  • Learning and development assistance
  • Health, dental and vision insurance
  • Paid Time Off and Sick Time Off
  • Paid Parental Leave
  • Maternity Leave Top-up
  • Gym reimbursement
  • Referral bonus program
  • Work from forest (remote work initiatives)

Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.